National Consumer Helpline
Consumers are real kings of an economy and to protect and promote the rights and interest of all consumers in India, Government of India has many provisions, along with a wide range of Consumer Forums where consumers can lodge their complaints in case they are cheated or have been victim of any unfair practice. The law has been laid down to prevent that businesses from running that are engaged into any fraud or malpractice. To safeguard the Consumers Rights in India, Consumer Protection Act was brought into force first by the Indian Parliament on December 24, 1986. In the year 2003 some modifications were made into the original Act and the new Act was came into effect on March 15, 2003. For the Redressal of Consumers’ Disputes and grievances, judicial machinery has been set up at central, state and district level. At present, there are 629 District Forums, 35 State Forums and the Consumer Protection and National Consumer Disputes Redressal Commission at the centre. National Consumer Helpline provides a 24×7 Customer Care Number where consumers can call to seek information or advice regarding their consumers problems arising in the products and services such as electricity, banking, automobiles, water, education, medical, transport, LPG, credit cards, postal, courier, telecom, home appliances and hospitality to name a few. National Consumer Helpline Number is mentioned below.
National Consumer Helpline Number
National Consumer Helpline Toll free Number: 1800-11-4000 (BSNL/MTNL)
National Consumer Helpline Number: 011-270065000
National Consumer Helpline SMS: <Name><city>to 8800939717
‘Jago Grahak Jago’, a campaign run by the Ministry of Consumer Affairs of India has given a meaningful contribution towards creating awareness about consumer rights in India. The campaign has given a strong thrust to Consumer Awareness Programs in all nooks and corner of the country. It campaign has proved to be a milestone in consumer movement in India. National Consumer Helpline established in the premises of Delhi University with official support from the Department of Consumer Affairs, Government of India and with the monetary aid from Consumer Welfare Fund offers great assistance. The one of its kind, NCH is dedicated to provide solutions to the problems of consumers arising from everyday’s dealings and transactions with retailers or other service providers. For consumer related affairs one can contact to National Consumer Helpline. National Consumer Helpline Contact Details are given below, along with the Address of NCH.
National Consumer Contact Details
Address: A Public Service Project of University of Delhi, Department of Commerce,
Delhi School of Economics, University of Delhi, Delhi – 110007 (INDIA)
The mission of National Consumer Helpline is to provide Telephonic Advice, Information and Guidance to empower Indian consumers and persuade businesses to reorient their policy and management systems to address Consumer Concerns and Grievances adopting world class standards. It support and safeguards the rights of consumers in variety of ways including guiding them in finding solutions to problems pertaining to products and services, developing consumer awareness about their rights and responsibilities, providing consumer information about companies and authorities and to provide a platform to the consumers where they could get their voices heard by filing complaints against defaulting service providers. National Consumer Helpline empowers Indian consumers by making them use available Consumer Grievances Redressal and various Consumer Courts spread across the length and breadth of the country.