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Godrej Refrigerator Customer Care Number

September 3, 2012 | Posted in Refrigerator
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Godrej Refrigerator Customer Care Number helps you get instant Customer Support from the Customer Support Team of Godrej. If you do not have Godrej Refrigerator Toll Free Number and Godrej Refrigerator Customer Care Number, do not worry at all. We provide you Godrej Refrigerator Customer Care Number that instantly connect you to Godrej Customer Support Team. Using Godrej Refrigerator Toll Free Customer Care Number you can seek immediate solutions to your queries and questions. You can also register your complaints with Godrej Customer Support Team. Find below Godrej Refrigerator Toll Free Customer Care Number.

Godrej Refrigerator Contact Number

Godrej Refrigerator Toll Free Number: 1800-209-5511 (All users)
Godrej Refrigerator Toll Free Number: 1800-225-511(MTNL/BSNL)

Godrej brings an impressive range of Godrej Refrigerators for customers in India. All Godrej Refrigerators are environment-friendly and brings world-class technology at the doorsteps of customers across the country. Some of the popular Godrej Refrigerators are Godrej GDE 19 B1 Single Door Refrigerator, Godrej GFE 27, Godrej Edge SX Diamond, Godrej Eon MuziPlay, Godrej Eon and Godrej EON Digi Fresh, to name just a few. Customers can expect good Customer Care Services from Godrej. If you buy any Godrej Refrigerator, you can call Godrej for the installation of the product. You can avail Installation assistance by calling Godrej Refrigerator Customer Care Number or Godrej Refrigerator Toll Free Number. We have mentioned both numbers above.

Comments (17)

  1. Gyaneshwar Pandey

    Dear sir, I have purchased an edge refrigerator (single door) in march 2012 from shyama electronics bikramganj, Rohtas, Bihar & now i am facing a cooling problem in it. Even i tried many times to contact the customer care executive but got no reply. So i request you to forward my message to the concerned person so that the problem is resolved at the earliest. Thanx & Regards! Gyaneshwar Pandey, Vill-Gopalpur, P.S-Dinara, Dist-Rohtas(sasaram), Bihar,Pin-802213, contact no.- 9006316040, 9431000697

    • Godrej Appliances

      Dear Gyaneshwar Pandey,

      We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

      If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your complaint, you can do the same by calling us on our toll free number 1800-209-5511

      Regards,
      Godrej Appliance Team.

  2. Stella Francis

    Dear Sirs
    My EON 2door was purchased in 2007,had developed cooling problems in 2013 July. Pursuant to my complaint Sri Ananth Maruthi Pvt Ltd., sent a technician who diagonised it as failure of “timer and fan” and changed both the parts. Still the fridge was not cooling so after two days another mechanic came who said there was ice blockage so he did some cleaning and asked us to change the stabiliser which we immediately did. After three days the fridge packed up entirely. We complained and another mechanic said the compressor has burnt and has to be changed. He did the changing and told us that it will take 24 to 36 hours for the fridge to start working normally because he had also had to change the gas.

    It was no surprise to us that after 36 hours the problem remained unresolved! The compressor was running nonstop but no cooling. Finally they sent another technician who said it was only a minor problem , it was only a “sensor” which was defective and as he said, after he changed it the fridge started functioning normally…… Until yesterday when the same problem cropped up! Now a technician has come and changed the timer and asked us to wait for 3 hours for the fridge to start working.

    I want to know
    1 Will we have to go through the same procedure again, changing the parts one by one?
    2 Who will compensate us for the repeated repairs due to the incompetence of the technicians?
    3 What about the cost of food which was spoilt over a period of 2 weeks while the “trial and error” was going on?
    4 Last and most important point: Is the timer which cost Rs 600 plus labour of Rs 375 guaranteed only for THREE months?

    Please resolve the issue

    Yours sincerely
    Stella Francis

    • Godrej Appliances

      Dear Stella Francis,

      We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

      Kindly provide the complaint No. & you’re Mobile Number so that we can resolve your issue on priority.
      You can get the complaint No. by calling us on our toll free number 1800-209-5511

      Regards,
      Godrej Appliance Team.

    • Godrej Appliances

      Dear Stella Francis,

      We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

      For further enquiries contact us at smartcare@godrej.com or call us on: 1800-209-5511/1800 – 225511.

      Regards,
      Godrej Appliances Team

  3. Godrej Appliances

    Dear Desh Raj Yadav,

    We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

    If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your complaint, you can do the same by calling us on our toll free number 1800-209-5511

    Regards,
    Godrej Appliance Team.

  4. Desh Raj Yadav

    I Purchage fridge of 230 L on 5-12-2007 .Now there is a coolig problem. It is not coolig ,so please send tech. for repair. Add. is
    Desh Raj Yadav PGT Maths
    S/10, JNV Pabra HIsar Haryana
    Pin-125112
    Mob. 9416648618

  5. Godrej Appliances

    Dear sharad,

    We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

    Regards,
    Godrej Appliance Team.

  6. sharad

    i had a complaint on 2nd january 14 about my fridge i.e. compressor was not working. PO201930237 and secret code 527. Mr. Deepak Dhanawade the technician came today
    and cleard problem i.e. replacement of compressor and fridge is working now.
    i want to ask what are official charges of the same. i paid him some amount.
    Whether he has charged properly or not, that i want to get confirm.
    pl.let me know official repairing charges of the same at the earliest.
    thanks.

    • Godrej Appliances

      Dear Sharad,

      You have paid the appropriate charges for the replacement of compressor. For further doubts to write back to us. We look forward to keep you satisfied with our service.

      Regards,
      Godrej Appliance Team.

  7. Godrej Appliances

    Dear Abhishek Saha,

    Your complaint has been closed as on November 2013.

    We hope you are satisfied with our service.

    If not, feel free to write into us at smartcare@godrej.com or call us on:
    1800-209-5511

    Regards,
    Godrej Appliances Team

  8. Abhishek Saha

    Iam sorry to say Godrej does not remain a trusted brand. I had purchased a refrigerator Godrej Edge SX (GDE19DM4) on 1st April 2012 from Vijay Sales Pune. In July the compressor conked off. Since it was within the warranty period I had got that replaced. But it definitely speaks volumes about the degraded quality. Again now the cooling is a problem and the fridge is producing strange sounds on start. At least show that your customer service is not as bad as your quality.

    Abhishek Saha

    +919900102466

    • Godrej Appliances

      Dear Abhishek Saha,

      We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

      If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number. Incase you have not yet registered your compliant, you can do the same by calling us on our toll free number 1800-209-5511

      Regards,
      Godrej Appliance Team.

  9. Godrej Appliances

    Dear Dulal Das,

    Your complaint has been closed as on January 2013.

    We hope you are satisfied with our service.

    If not, feel free to write into us at smartcare@godrej.com or call us on:
    1800-209-5511/1800 ? 225511.

    Regards,
    Godrej Appliances Team
    Facebook – facebook.com/GodrejAppliances
    Twitter – twitter.com/GodrejAppliance

  10. Rahul

    Godrej Refrigerator Price List

    Godrej GDE 19 B2 Single Door 183 Litres: Rs. 10999
    Godrej GDE 195 BX1 185 Litres: Rs. 10799
    Godrej GDE 19 DX4 Single Door 183 Litres: Rs. 13150
    Godrej GFE 25 SP3N Double Door 231 Litres: Rs. 17150
    Godrej GDE 195 BM4 Single Door 185 Litres: Rs. 12999
    Godrej GDE 23 DX4 Single Door 221 Litres: Rs. 16599
    Godrej GDE 195 BX3 Single Door 185 Litres: Rs. 11799
    Godrej GDE 195 BX4 185 Litres Rs. 11799
    Godrej GDE 195 BX2 185 Litres Rs. 11710

  11. Godrej Appliance

    Dear Dulal Das,

    We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

    We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.

    Sorry about the inconvenience.

    If any more Queries kindly contact us at smartcare@godrej.com or call us on :
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – facebook.com/GodrejAppliances
    Twitter – twitter.com/GodrejAppliance

  12. Dulal Das

    Dear Sir
    I have purchased godrej edge refrigerator. In 21st Nov. 2012 from SHRAMANA the Digital World, Anand Niwas 92 G.B Road, GAYA, BIHAR, then I saw after 07 days my all BEVRAGES are wastes then I go to fridge shop ,I explain my all problems to shopkeeper and Technician both are recommend that our fridge ok.
    I observe one month, then after I complain your customer care no.18002095511.date-27012012. I am telling all my problems with details. Then technician come he saw everything which, created problem he is responding same thing, he said fridge is ok.But I observed my freezer is all over
    Covered with ice recommend that once a week we can do defrost but technician said is GODREJ fridge is like this. Technically we know defrost system is not good, if we defrost our fridge once a week then switched is damaged, after three month again I call your customer care, but your technician is not coming yet, till now my fridge is totally not cooling, my ice tray water not changed to ice cube but inside freezer covered with ice, for that reason freezer door is not close properly, I am feeling very upset and hopeless from your poor service, till now nobody is coming here, before three days again I complain to your customer care but your technician is not coming yet. Please replace my fridge, as soon as possible, b’coz from starting days my fridge is not given to good service please immediately take any action.
    But your technician is not coming yet, now till date…………
    DULAL DAS
    Mobil: – +919931396208 (Bihar)
    +917278929330 (Kolkata)
    Email- mailofrajib@gmail.com

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