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Eureka forbes Customer Care Number

June 28, 2012 | Posted in Water Purifier
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Aquaguard RO Customer Care Number is one simple mean to get your complaints and issues heard. Aquaguard RO Customer Care Number helps you get immediate After-sale Services from Aquaguard RO Customer Care. Aquaguard RO is one of the most sought after Water Purifier in the world. It is a well-known Water Purifying Solutions from the Eureka Forbes Group. The Group is one among the major Home Appliances suppliers in India. It boasts of several Customer Stores with over 7000 qualified sales professionals and more than 10000 Dealers in India. Water Purifiers’ variety from Eureka is extensive and suits all domestic needs and budgets. The Company has various Water Purifiers with the Aquaguard Product known as Aquaguard UV, Aquaguard RO, Aquaguard UF, AquaSure RO, AquaSure UV, AquaSure Storage, Aquaguard UV+RO+UF. If customers have any problem with regards to their Aquaguard Water Purifiers or want to know more about Aquaguard Water Purifier Models, they can dial the Aquaguard Customer Care Number. There are several Aquaguard Customer Care Numbers for various cities. Most of them are mentioned below.

Aquaguard RO Customer Care Number: 39883333 (Prefix city STD code)

Regional Aquaguard Customer Care Number

Aquaguard Customer Care Number in Delhi: 011 – 39883333
Aquaguard Customer Care Number in Mumbai: 022 – 39883333
Aquaguard Customer Care Number in Kolkata: 033 – 39883333
Aquaguard Customer Care Number in Chennai: 044- 39883333
Aquaguard Customer Care Number in Hyderabad: 040 – 39883333
Aquaguard Customer Care Number in Bangalore: 080 – 39883333
Aquaguard Customer Care Number in Pune: 020 – 39883333
Aquaguard Customer Care Number in Chandigarh: 0172 – 39883333
Aquaguard Customer Care Number in Lucknow: 0522 – 39883333

You can send an SMS for demo just type “AGD” <PINCODE> or “ECV” <PINCODE> and send it to 566775.

The Company consumer channel has more than 15,000 Traders throughout 1800 + cities and towns in India. The Company produces products to bring the best quality of life to customers who seek the means to more secure, better lives. It has 5800 qualified specialists operating from around 1,100 Service Centers. These Service Centers bring assistance to the front door, making 25,000 kitchen visits every day. It is estimated that 80% clients have a Service Centre within a 5 km. Eureka Forbs Head Office is located in the city of Mumbai. We have mentioned below the Address and Contact Number of the Company Head Office.

Eureka forbes Head Office Contact Details

Address: B1/B2, 701, 7th Floor, Marathon- NextGen, Marathon Innova,
Off Ganpatrao Kadam Marg, Lower Parel, Mumbai – 400013
Contact Number: 022-30449700
Email: 
customercare@eurekaforbes.com

Comments (35)

  1. R. Ramesh

    The best company to be an example of theee worst service
    provider to the customer. I am writing this just within three months
    Of purchase. Don’t know whether the higher officials of the company
    Are looking the customer reviews. This shows the company’s
    Commitment towards the quality and its customers.

  2. baidyanath Basak

    I purchased a Aquaguard Classic on 1.8,13. 1st sales Service due on 1.2.14. My address is Vivekananda pally,Ghosh Goli,Malda-732101, My mobile no. is 9434324069
    Kindly arrange to send your mechanic who will give service.

    – Baidyanath Basak ,Malda

  3. Dr.Ram Abba(Ortho.Surgeom)

    I had purchased Aquasure Kitanu magnet in August,2013.It had worked for 2 months.The it started working slowly for another 2 months.After that ie is NOT WORKING.I lodged complaint to c c of co.on30/12/2013 & again on 4/1/2014.But nothing had been done till today.I am very unhappy with co.If nothing is done in 7 working days,I will go to Consumer Forum & also send a circular to Indian Medical
    Association(IMA) requesting all doctora to think twice before they purchase your
    products.

  4. mahesh lambe

    I have a useless experiance with the aqua gaurd purifier. Whenever i have complain to the service ceter regardin the product i have not rec, that to also calling them after each day. so be carefull regarding the purchase of above product com no 74630933

  5. Deepak Kumar

    I had purchased Aquaguard Compact 2 months ago. I am very disappointed by the product. The water smells really very very bad. I filed complaint so many times but I didn’t got any service from their side. This is so disappointing. I have even asked the customer care to replace it and give me Aquaguard RO but they are neither replacing it nor fixing the problem.They are not even sending their executive to come and check the problem. I don’t know what is happening. Which kind of service they are offering.I want the head office person to do the needful as soon as possible.I want to replace it as I am not satisfied with either of the product or the service.I am residing in South Delhi, Savitri Nagar.

    Do the needful and replace the product.

  6. B N Singh

    I Dr. B. N. Singh C/O Anand Kumar Singh B2/12 RVC Campus Birsa Agriculture University, Kanke, Ranchi, Jharkhand, Mobile no-09430334041,9835390450. customer of Eurekaforbes-Aquagard my AMC no-21716956 and AMC period 18/2/13 to 17/2/2014,
    is still in your Ranchi, Customer Service Division employee Mr. Saroj Kumar Singh contact no-9570208086,7488345145,06512230069,
    They are not changing my aqua-guard free candle filter during this AMC period. They are not calling and not visiting for service.
    according to AMC they usually change the candle filter every six months of AMC. The due date of change the candle filter on August 2013 but still they are not calling or changing the candle.
    My problem is water is not coming from the machine since last four days, LED lights are not working and there is requirement of complete cleaning of both the chambers.
    I strictly complain to you this matter and take the action against your Jharkhand, RANCHI, Customer Service Division that they are very lazy in providing quality service to their customers.
    Aquagard is known for its quality service but your Ranchi, Customer Service Division is just opposite of it.
    I am so frustrated from your service now i am thinking of changing it with any other service.
    My complain no-73570024

    Thanks and regards,

    Dr. B. N. Singh
    C/O Anand Kumar Singh
    B2/12 RVC Campus
    Birsa Agriculture University,
    Kanke, Ranchi, Jharkhand,

  7. Umed singh

    nobody purchase any product of this company .this worst company in whole world.

  8. K. DURAI

    I request you to inform you that, I have purchase Aqua guard water purifier, 10 months back. From the beginning onwards it was not working properly and water also not purified 100%. I have given complaints one technician came to my house and said 1 filter fault and another technician came to my house to diagnose the machine and said 2 filters fault and other technician came to my house and diagnose the machine and said 4 filters fault. It all happens within 2 months. No one can give correct information regarding this defect of the Aqua guard Reviva model machine.
    Last 2 months back my whole family members felt sick and I was clarified with doctor some bacterial infection caused.
    Service Engineer also inspected the machine he said you replace the filter that filter cost nearly about Rs.4000 and the machine cost is Rs.12250.
    I think Aqua guard is very good quality products, now I am thinking the quality of the products is very poor.
    This is my problem. Kindly consider this case.

  9. Abhra Bose

    I registered a complain for replacement of the container of Aqua sure extra. For 3 weeks I am following up and no body turned up. I call almost everyday. Either the ph. is in engaged mode or else the customer care convince me that somebody will turn up in the evening.
    I don’t know what the hell is going on. Even this part is not available in outside shops. If the company can’t deliver, let them allow the out shops to sell the parts on behalf of Aqua sure. At least even if we have to pay a little extra we will get the service.

  10. MANGESH KULKARNI

    Dear Sir

    I have taken AMC For Aquaguard Innova for 3 Years by paying amount of Rs 3620/- On 05/08/12

    Now I have changed my machine to Aquaguard RO Green in Nov 12.

    I have followed for the change my amc to my new Aquaguard with M/s Gurukrupa Services Chinchwad as well as your Office At Kasarwadi Pune

    But the reply is negative from both the side.

    Now I request you to please take immediate action and refund my balance amount on immediate basis

    Please find attached receipt along with letter submitted to Eureka Forbes Kasarwadi office

    My complaint number is 88724873 Dtd 04/08/13

  11. Patil

    Its pathetic to have service from these guys, i have registered complaint since last days (it is said that your complaint will be addressed within 2 days so funny), followed up call for 3-4 times a day from last 3 days, but still not attended, and the local service provider expect to have EMC and to purchase local parts from him… at the same time the customer care executives also responds as: it will be done, will be done… and if you want to escalate, will not allowed…

  12. Sairam

    I bought AquaSure Water filter – Galaxy model from AquaGuard on 27.05.2013 at Chennai. From the beginning the water is not flowing properly. I thought of mistake in fixing and we tried for several days. I started to buy water can for drinking purposes. On 8th July I contacted Chennai Customer Care no. 044- 39883333. My complaint No. is 72138266. Every day I got a call from their office asking about the warranty period existence. On 12th July a technician attended and identified the problem in the filter unit. I contacted everyday to attend the problem. One executive Mr. Anand spoke to me and told that the cost of the filter unit is Rs.750 and I have to bear the expenses. I told him that the product is in warranty period. I spent Rs.2,600/- to buy that useless filter. Now they are demanding additional Rs.750 to make it work. I have not yet enjoyed least from that product.

  13. DR. PRALHAD TAYADE

    AQUAGAURD IS A USELESS SERVICE PROVIDER.
    WE PAID MONEY IN CASH ON 14TH JUNE 2013 AND TILLDATE 21ST JUNE 2013, THE AQUAGAURD IS NOT INSTALLED.
    SORRY TO SAY IS A WORST SERVICE PROVIDER. MR ZHA ‘S ASSISTANT HAD COME TO COLLECT MONEY. BUT AFTER REMINDER ON PHONE TODAY 4 TIMES, INSTALLATION PLUMBER DID NOT TURN UP.9220827625

  14. DR. PRALHAD TAYADE

    AQUAGAURD IS A USELESS SERVICE PROVIDER.
    WE PAID MONEY IN CASH ON 14TH JUNE 2013 AND TILLDATE 21ST JUNE 2013, THE AQUAGAURD IS NOT INSTALLED.
    SORRY TO SAY IS A WORST SERVICE PROVIDER. MR ZHA ‘S ASSISTANT HAD COME TO COLLECT MONEY. BUT AFTER REMINDER ON PHONE TODAY 4 TIMES, INSTALLATION PLUMBER DID NOT TURN UP.

  15. Mrs. Akther

    Send the person for service at the correct time……as soon as possible,
    And Response the customers when they need your services…………….

  16. Ramdoss

    Do not Buy any Product from Eureka Forbes Because their service is VERY VERY POOR
    They are very keen to Renewal of Their AMC (Collecting Money)
    My RO system is not working from 29.4.13 Till date nobody attending my Machine
    I am calling customer care no daily and I got reply today will rectify your machine problem

  17. v.vijayamohan

    Sir, I have a ROBOT MACHINE of AQUA GUARD company. It is under AMC for 2 years . Latest AMC for 2 years is in the name of my wife, V.RATHNAKUMARI. The Customer centre number given to us was 044-26840597. But, for last several months, nobody is attending this number. Our Machine goes faulty frequently. This may be a simple fault. But, since no one is attending, we are facing problems in getting purified water. Kindly send a repairer to our residence address below urgently and ensure the servicing and repair.
    My Address :
    V.VIJAYAMOHAN, No.6 Jayaram nagar, Behind Pandian Rice Mill, TIRUNINRAVUR, Chennai-602024;
    Ph :044-26342166; Mobile :9444000920

  18. Ashish Srivastava

    Hi,
    Please do not buy the Aquaguard from Mr Santosh Singh because he is a defaulter sales man and his cell number is (9811306756) . After selling aquagurad he did not pick the phone and did not provide the bill.

  19. Shajid

    Aquaguard Price List

    Aquaguard Compact Water Purifier: Rs. 7590
    Aquaguard Total Gold Nova Water Purifier: Rs. 9590
    Aquaguard Total Sensa Water Purifier: Rs. 17,900

  20. medical officer madhuban chc

    Ihave connect two acquaguard but those are not working in this summer so I request to yiu you will kindly repair aurgently

  21. Kapil Rathi

    Aquaguard SENSA (Approx Rs. 18,990)

    Features:
    SMP+ Technology: This unique technology ensures the TDS level in your water is constant, so that you get water that’s sweet + helps maintain a healthy balance of natural minerals + promises 100% pure water. Thus, giving you the triple benefit of sweetness, minerals and purity.
    BLU G Technology: The patented Intelligent BluG senses the quality of water and auto selects the best water purification technology that should be used. This ensures pure, perfectly balanced water.
    UF Technology: The Sensa is equipped with revolutionary UF Technology. A Capillary tube based technology that not only guarantees drinking water that’s pure & safe, but crystal clear and tasty too.
    Electronic MLE: Electronic MLE prevents the accumulation of dissolved salts, like calcium and magnesium thereby, enhancing the life of the membrane and improving water flow.
    Water Level Sensor: The water level sensor maintains the level of water in the tank making sure that you always have pure and safe drinking water exactly when you need it.
    Water Flow Sensor: The water flow sensor monitors the flow of water during the filtration stage. If the desired flow of water is not met, the sensor refrains from switching on the purifier ensuring that your purifier is protected.
    Intell E-boiling+: World renowned UV purification process eliminates disease causing bacteria, virus including cysts, ensuring that every drop of water is as safe and pure as water boiled for 20 mins.
    RO Membrane: The TFC membrane reduces excess TDS, hardness, heavy metals, pesticides, bacteria, Protozoa, cysts and viruses, making sure that every drop of water is pure, fresh and sweet.
    Pre and Post Activated Carbon Cartridge: Removes excess chlorine, organic impurities and revives the original taste of water.
    Double filtration cartridges: This ensures that the water is free from suspended impurities, dust, dirt etc.
    Unique Illuminated Front Panel: Gives a designer look to your product and allows you to fill water in darkness too.

  22. PRAKASH

    complaint no. 70737170 and identification no : 1009633059 lodged with call center for free service after 6 months machine stop at ahmedabad, no body has attended to our call behaviour of service centere staff and lady picking up the phone is very rude and now nobody is picking our call, please get our machine serviced on priority & punish the erring staff for erratic behaviour

  23. deepika

    i am in srinagar and have an RO system.however the customer care no. doesn’t exist is the reply when you dial 0194-39883333

  24. Daniel Brian Tauro

    I had purchased an AquaSure double storage water purifier, 20 ltrs. It has a push tap which is broken. It has been over two months since i lodged a complaint. But the result has been very poor. If it takes 02 months to act on a problem for such a small item, i really wonder what kind of service the company is providing. I am still waiting for the defective item, which i know will not come. There is no choice left for a customer like me to do than dump the water purifier and buy a new one(definitely no product of Eureka Forbes), which however small could provide me good service.
    Poor show for a company which has pioneered the technology of water purification.
    If Possible atleast let this mail should shake u guys up….I will not stop here but send my opinion on every place possible.

    Disappointed!!!!!!!

  25. Rahul

    Aquaguard DUO Rs. 16,990/-

    Aquaguard DUO Overview:
    The Aquaguard DUO is a water purifier that continuously purifies your water to prevent recontamination and comes equipped with Global, RO and UV technology of G.RO.UV.TH. Aquaguard DUO has a unique programmed UV that re-circulates the stored purified RO water periodically, inactivating harmful disease-causing bacteria and virus, So that your family drinks pure and safe drinking water. Again and again.

  26. A R SINGH

    Below is my complaint sent to customer care.Till now no action has been taken.My experience with eureka Forbes has been pathetic.We are forced to drink dirty water in spite of paying in advance fr 3yrs.

    To
    The consumer care
    Eureka forbes,Aquaguard
    Mumbai

    SUB-EXTREAMELY POOR /UNTIMLY SERVICING

    I would like to bring to ur notice that I am in regular service contract since I have purchased aquaguard (Almost 10-12 yrs). Am extremely unhappy with ur services from past 3-4 yrs. In spite of being in contract for 03 yrs no regular servicing is being done in time. No complaints are being addressed to and in spite of taking appointment on phone nobody turns up for servicing. This time again its almost 03 weeks when I was informed that the person will come for servicing unfortunately no one has turned up till date.

    I would like to know why I should not be refunded my money and take up this issue to the appropriate authority.Why should I along with my family drink dirty water in spite of paying you in advance for 3 yrs.

    I want you to address back to me as early as possible.

    Mrs A R Singh 16/17 oct 2012
    022-26368207
    (another reminder sent on 19 oct 2012)

  27. G GANESAN

    i am from chennai [urapakkam].

    just 2 months back i purchased on aqua R O .

    it is not working, i complained to top most person in chennai also.

    no action.

    i am also working in service department. i feel it is not good on your part.

  28. Meenakshi

    I am frustrated with their service..Just one and half month back we purchased Aqua Sure.It’s not working from the day one..So many times we have lodged our complaint..But no one is looking after this matter..
    It’s my advice to other people also,do not go for this water purifier…

  29. ATUL BHIMRAO DESAI

    I have a useless experiance with the aqua gaurd purifier. Whenever i have complain to the service ceter regardin the product i have not rec, a person before 1 month, that to also calling them after each day. so be carefull regarding the purchase of above product

  30. Manoj Dandiya

    Sir, I had triedto contact at your customer care centre at pune but no one is giving reply, also the Nagpur dealer is not recieving the phone, there is problem with the machine, so please send the repair team.

    Regards,
    Manoj Dandiya

  31. vishal

    Aquaguard RO Price

    Aquaguard Total Protec Plus Rs.15,990
    Aquaguard Total DUO Rs.16990
    Aquaguard Total SENSA Rs.18,990

  32. M.lingappa Manager

    I purchased the Aquaguard water purifier on18.04.2012for Rs 15990/- during the period all ready three times repair hasbeen done but now it is not working but I contact area sale representative Sampathkumar mob. no 9676572071 of godavarikhani,Karimanagar dist AP. Now he is not attending my call and if attend call playing game.

  33. t p singh

    R/Sir i had purchaded a aquagard from ur reputed company on 06/06/2012 after installation i could not got a single glass of ur product.i louged many complaied but resutl is zero.pl do the need full action
    thanks
    tp singh

  34. shipra

    complaint no. 87117325 and identification no : 18602003434 lodged with call center for paide service at lucknow one month back but no body has attended to our call yet on calling your lucknow service at 0522 – 39883333 nobody has attended our call repeated reminders and reqeusts has yeilded no results , behaviour of service centere staff and lady picking up the phone is very rude and now nobody is picking our call on 0522 – 39883333 and 05222788849 , please get our machine serviced on priority and punish the erring staff for erratic behaviour

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