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Snapdeal Customer Care Number

November 21, 2012 | Posted in Online Shopping
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Online Shoppers can dial Snapdeal Customer Care Number if they ever come across any issues and concerns while shopping at snapdeal.com. Snapdeal Contact Number connects customers to one of India’s most premier Online Shopping Stores, Snapdeal.com. Established in 2010, it is a leading Online Marketplace, offering convenient shopping option to a hoard of customers across India. Customers can dial their Customer Care Number 24×7 and seek immediate solutions to their queries and questions. The online shopping company makes available a great number of products across various categories to its customers. One can find product categories like Mobiles, Electronics, Fashion accessories, Apparel, Footwear, Home Appliances, Sports and Books. For more information, please dial Snapdeal Customer Care Number.

Snapdeal Contact Number

Snapdeal Customer Care Number: +91-9212692126/011-45371100
Email: help@snapdeal.com

Snapdeal.com was brought into being in February 2010 by Kunal Bahl, a Wharton graduate and Rohit Bansal, alumnus of IIT Delhi. It commenced its operations as a daily deal platform, but later years saw the Company expanding its operations into product retailing across various categories. As of 2012,the company claims to have a subscriber base of close to 18 million and has a strong presence across 50 cities in India. If you want to know more about the E-commerce company, you can dial Snapdeal Customer Care Number. Besides this, you can use Snapdeal Head Office Contact Details to get in touch with the Company. We have mentioned Snapdeal Head Offices Contact Details below.

Snapdeal Head Office Contact Details

Snapdeal New Delhi Head Office Contact Details 

Address: Jasper Infotech Pvt. Ltd. 246, Ist Floor, Phase-III, Okhla Industrial Area,
New Delhi – 110020

Snapdeal Mumbai Head Office Contact Details 

Address: Jasper Infotech Pvt. Ltd. 401,4th Flr, Corporate Arena, D.P Piramal Rd,
Behind Mahindra Gardens, Goregaon West, Mumbai – 400062

Snapdeal Bangalore Head Office Contact Details 

Address: Jasper Infotech Pvt. Ltd. Fremont Terraces, #3580, 3rd Floor,
13 G Main Road, 4th Cross, Indiranagar, 2nd Stage, Bangalore – 560

Snapdeal Chennai Head Office Contact Details 

Address: Jasper Infotech Pvt. Ltd. Nu-Tech Commercial Complex,
New No.73, Second Floor, Arcot Road, Kodambakkam, Chennai – 24

Since its establishment, Snapdeal has been engaged in several acquisitions. In June 2010, it acquired Bangalore-based group buying site, Grabbon.com. And again in April 2012, it went on to acquire esportsbuy.com, an online sports goods retailer based out of Delhi. For product related enquiries and issues, you can find above Snapdeal Customer Care Number.

Comments (53)

  1. vaishali

    Dear sir ,
    I want to know that my order no is 4472805476
    E kit tray
    kya ap bta skte h ki Is tray m sab kuch show Kia hua h but aj hi ye delivered Hui h wo sirf plastic tray h usme kuch b stationary ka samaan nhi h jbki pic m show h to ap plz btaiye kya hoga uska

  2. ankit gupta

    Hi,I about this is request to you please return my product.actual. I order in 13 Dec 2014.and I get my order from blue dart courier.on 21 Dec by cash on delivery. Per hua kya ki flipcart ke box Mai Mila aur jab Mai khola to product use kiya hua aur tuta hua tha Mai jab galti se flipcart ka box dekh kar flipkart ke site se wapas karne ka kosis kiya to id invalid. Bataya.plz ise return kar lo.
    Order id hai4001018401
    mobile no.7870311419

  3. neha afreen

    plz cancel my order
    order no is 4176378273

  4. manu thakur

    samsung battery bed delivered please change the battery

    • Snapdeal_CST

      Dear Manu,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.

      Thank you for cooperating.

      Snapdeal Online Team

  5. Bharathkumar DG

    I ordered an mobile and i want it to exchange because it has no internal memory in that device
    Order ID 4124819246
    Complaint number : 14013187
    Can it be exchanged fast

  6. munesh

    cancel my order no.3989696330

  7. bharathiraja

    I place panasonic T41 mobile.. But i return that product because of defect.. I ask for refund.. But still now i didt get any call or mail from snapdeal.. Pls refund my money.. As soon as possible..

  8. Ramya

    I ordered 2 products on 12th Nov by paying through credit card. Then I cancelled the one of the product, so that particular cash has been refunded. When the other product is about to deliver on 25th Nov, the deliver man has asked for COD. Its absolutely unfair. Not at all trust worthy site. My order id:3551195636. Please cancel this order.
    Need cashback. Do Refund

  9. J Bhaskar

    I ordered a Havells geysier 0n 30/10/2014. but earlier it was to be delivered on 10th nov. Now it is said to deliver on 20 th . There is no reliable information. I am loosing trust on snap deal. Important thing is that no information is given by snapdeal.
    I have paid the amount. I am thinking that gysier will reach to me after winter.
    Order No 3393452613
    Havells 15 L, Quarto.

    Safexpress way bill no 82129069

  10. S.SINHA

    I ordered through Snapdeal Horlicks Gold 500 Gr. Refil vide order No.3410750537 on 03-11-2014. On 11-11-2014 I received the parcel. On opening the parcel I am socked to see the item as instead of Horlicks GOLD simple Horlicks classic malt received by me. Secondly the product MRP printed on pack is Rs.194/- but Rs.216/- + 30/-(courier charge) charged by Snapdeal which was totaly wrong. Kindly replace the product otherwise refund the full amount, immediately.

  11. Samuel David

    An order has been placed on Oct 12 th (12-10-2014) and yet to receive the object ( 10-11-2014 ). Can you supply the order immediately or shall i raise a concern in the consumer court???.

    ORDER NUMBER : SLP105076014

    I am loosing the trust i had on Snapdeal, because of this one month delay in deliverable.

  12. karthik

    i ordered micromax canvas xl 2 on 22nd oct its delivery date is 29th oct still it is not delivered to me

  13. Clejus Martin

    wow” What a service is been provided by snapdeal, really worstttt.,, Me and friends have booked 3 watches on 16th oct and delievery date for the same was on 27.10.14. still we have not received the material nor we have been informed from the snapdeal. how can they connive on customers orders like this?
    Snapdeal has mentioned its contact no. on internet and written – 24 hrs and seven days of week service provider.(which is truly unexpected) we have been squandering our own time for this worst shoppers market.
    we had placed the order to snapdeal by postulating a good repo towards it… but they have proved themselves as a fraudulant market place.

    Order no-3222029378
    Waybill No – 11811995

  14. Devender Rewadia

    Is there anyone who cares for our blogs???

    It’s my first & last worst experience of online shopping. I doubt snap deal is a genuine or FRAUD…

    I haven’t got my order even after 4 weeks of booking. Lets file a joint legal case against them..

  15. mosesjebaraj

    dear sir your delivery is very poor

    if u want further suport u pls call immt 9843127840

  16. Ponnuthurai

    Please given me my order before 21st October 2014 my order no is 3227442743 and 3227512813

  17. m.rajamurthy

    my order no is .3221540283 i have ordered micromax led tv 32 inches on 17th oct, i didn’t get till now. i already paid through credit card. i want tiruppur contact no send immediately 9944780101

  18. ahkil

    cancel order no. 3226259659

  19. Raman bhanot

    Dear sir I have ordered A310 Micromax Nitro on 15th. expected date for delivery is 23 oct which is too late as I have to gift to my son on his birthday. on 20th Please arrange to deliver the product as early as possible

  20. k.siva

    this is siva .i bought sony xperia mobile on 01/10/14 and it was promised date is 08/10/14 my oreder is very late my mobile no 7382449447

  21. Snapdeal Diwali Offers 2014

    Snapdeal Diwali Offers 2014

    Use this URL: snapdeal.com/offers/diwali-offers

  22. surabhi

    please send my order with in 2 days.i want my order on 2 october please do it if possible.my order num is : 2943280392Order Placed On : 2014-09-27 18:00:38

  23. Dipankar Dey

    please give me my order very urgent between 5 days placing order number 2875212215

  24. suresh

    please give me my order

  25. jagan

    Hi SnapDeal,

    My order ID is 2666595472

    Actually i have ordered a Sony mobile. And the decided date of delivery is 23 of this month but still i didn’t receive the order when i was checked my order in the snapdeal. provided number of mine is wrong.

    So only may the reason for the delay in delivery. Find my correct mobile number below

    Number is 9092904421


    Jagan R

  26. kavya

    We dont want order no 2562914059, pls return back our money and take your product pls send answer to us pls

    • Thirumalaikumar

      I have purchased INTEX CLOUD FX mobile from ur site. I got freebie aircel 3gb mail also. but that mail on html format. iam unable to make out anything. pls send mail again in correct format

  27. sathya moorthy

    i want xolo 8x 1000 mobile phone , when i get it ?

  28. Mr. Jacky

    Dont buy any product from snapdeal. it provides wrong and totaly fake information. worst service has provided to me. in my mail they promised me that my product will delivered on 11th of may but still m not received my product. it is totaly wasting of time and wasting of money. courier service is totaly worst. dont be fool by shoping from snapdeal…….

  29. Praveen

    It is one of the worst site. Never purchase anything from this site. I ordered a sport shoes for my wife (size 6) but i received size 05. that to after 08 days. Again it was taken back by courier guy and new shoes was sent to me again size 05 again after 07 days (total 14 days). This time on box it was written size 05 but on shoes tag it was written 05 (May be they forgot to change the tag inside). still i am making request to them.

  30. Jayshree

    why is it taking so long for your customer service to take action. you should have toll free number where customer can directly give their feedback. if this way i get wrong order it is difficult to follow up by tkt no.5502530 alternate order no. 1778199739 have sent email to your customer service till now no one has contacted me regarding this issue.please arrange for return pick up and would suggest to blacklist SRB FASHIONS from your business list.bad service snapdeal.com you need to improve your customer service. you are fast at taking order. but after sales service is zero when customer gets wrong item.

  31. YOGESH


  32. p ramesh babu

    a im puchage touchtec pen&chaincamera spy product order no-1569513489, sub order no-2116921698 this is not working pen cemera video not working sir usergide not giving this pakeplease i wont justice.

  33. Snapdeal Offers

    Snapdeal Diwali Offers

    Click this link: http://www.snapdeal.com/offers/festive-offers

  34. Vaibhav


    I am Vaibhav and I purchased Micromax A116 from Snapdeal on June 30. I received the product on July 12 and found it to be defective piece. As instructed by Snapdeal customer care, I also got the DOA (Dead on Arrival) certificate from Micromax company itself. As per our frequent discussions, i was told that the Snapdeal representatives would come to my place and take the product from me.
    But till today, no one has even bothered to call me or take any action on the ticket # 2511313. I have paid Rs.13,000 for the product and I am really disappointed to see that Snapdeal service is very bad. I called the customer service center today (13/8/2013), he bluntly told me that no action were taken regarding your complaint. I have called Snapdeal more than 20 times and I m getting the same response, “We have forwarded this to the concened department, they will get in touch with you in 4 business days”. I waited for 30 days and no action has been taken.
    I can’t wait anymore. I want the Snapdeal representatives to act immediately and refund the amount back to me. If this is not done in a week’s time, I may have to take LEGAL ACTION AGAINST SNAPDEAL. I have the original bill, the DOA from Micromax and all other supportive documents and emails.

    Request you to solve this issue at the earliest.

    Thanks and regards,

    • Rucha Anjaria

      Exact Same thing has happened to me- it has been the worst experience of my life- exact same pathetic replies from their representatives- for a bloody 1500 rupees item, they are making us waste SO much of money on calling them rpeatedly. If they don’t respond soon, i’ll complait to customer courts and will have to take legal action against them.

  35. Bluehost Coupon

    You are so awesome! I do not believe I’ve truly read through a single thing like this before. So great to discover another person with unique thoughts on this subject. Seriously.. thank you for starting this up. This site is something that is required on the web, someone with some originality!

  36. Kunal Sant

    Since 2 days,no feed back from snap deal at all. tired of mailing, and calling….. the even don’t pic my call also…. even if the pick – half thr it gets disconnected..

  37. somesh shukla

    customer care service is pethetic…. they dont even bother to pick up ur call….
    i think i did a mistake … hope less service..

  38. Praveen

    Yes you are right, They are indeed the biggest cheaters.

    I ordered 2 products on June 6, 2013. One bedsheets worth of 999 after discount 499 ( 50%) and Davidoff Cool water 125ml worth of 3800 after discount 1779 ordered together. These useless people have not still delivered the products till June 17.
    After Followup they delivered only the bedsheet which is another one against the original placed order. The Quality is most worst ever seen and will worth only 100rs.
    I am worried about the second product if it will be original or not.

    Never pay in advance and only pay at delivery after checking.

    This is my first and worst experience ever faced through SNAPDEAL online shopping.
    Please use any other online websites for shopping but never SNAPDEAL..

    > Not original products.
    > Fake commitment of Delivery days.
    > Poor customer service.


  39. Deepak Chopra

    Snapdeal Offers For Mobiles, Electronics, Clothing, Restaurants, Spas

    Hit this link: http://www.snapdeal.com/deals-delhi

  40. Varun Khera

    Snapdeal Track Your Order

    Hit this link: http://www.snapdeal.com/info/orderStatus

  41. rishy vmohta

    i am purchase your tp-link portable 3g/4g wireless n router ( tl – mr3020 ) please cancel this order and my order no – 1001409301 ,and suborder number – 1343103873 and 1 quantity and my ph no- 09974833801 , please cancil this order and conform me
    thanks you .

  42. Hema Indraneel

    I have also been cheated by snapdeal. I ordered some clothes and they sent all wrong colors. When i complained, they asked me to return the entire consignment and not just the wrong colors. I returned the entire consignment ONE MONTH back and after great follow-up, they refunded half the money. I am still writing to them and calling them regularly for refund of balance amount but their phones are unavailable and mails are not being replied.


  43. sandeep ahuja


  44. kislay kartik


  45. kislay kartik

    please give me my order placing order number 977331763

  46. kewal

    I have also been cheated by snap deal as i have order sony micro SD CARD with adapter but they delivered me the samsung memory card of 32 GB without adapter .
    i have also drop so many mails but no reply from them.
    Stop using snapdeal.

  47. empower network

    each time i used to read smaller articles which also
    clear their motive, and that is also happening with this paragraph which I am reading now.

  48. ganesh prasad


  49. ashu

    SNAPDEAL -the Great Online Cheaters. Never buy from them

    This is just to update other consumers that please DO NOT BUY from snapdeal.com site.
    I bought Rice Cooker on 18/12/2012 from snapdeal and was promised to be delivered 20/12/2012.
    Now today is 12/01/2013 and after 50 follow up mails and international calls no updates/junk updates from snapdeal support.
    The support and site are such CHEATERS, anyone can feel from their talk. Not ready to refund or give an timeline even the product not delivered after 24 days.
    Order id:822893480

    SNAPDEAL -the Great Online Cheaters. Never buy from them

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