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Indraprastha Gas Customer Care Number

November 24, 2012 | Posted in Miscellaneous
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Indraprastha Gas Customer Care Number guides you through information portal of Indraprastha Gas Limited. One can get in touch with Indraprastha Gas Customer Care executive through Indraprastha Gas Customer Care Number for getting required details on Indraprastha Gas Online Booking and Indraprastha Gas New Connection. Started in 1998 IGL, as Indraprastha Gas Limited is popularly known, took over Delhi City Gas Distribution Project in 1999. The project was handed over by Formerly Gas Authority of India Limited, GAIL and was established to form a wide network of natural gas distribution in National Capital region of Delhi. Generated over 12.13 million gross revenue till 2011, Indraprastha Gas Limited has been serving consumers at domestic, commercial and transport sectors for over 14 years now. If you are looking for safer, reliable and convenient natural gas connection, you can contact on Indraprastha Gas Customer Care Number for getting connections for both Commercial and Domestic Sectors.

Indraprastha Gas Contact Number

Indraprastha Gas Customer Care Number: 011 – 45195959
Gas Pipeline Leakage Helpline Number: 9810117201
Delhi Fire Service: 101
For PNG contact us at: customercare.png@igl.co.in
For CNG contact us at: customercare.cng@igl.co.in

With the patronage of Bharat Petroleum Corporation Ltd. (BPCL) and GAIL (India) Ltd., Indraprastha Gas Limited has become a leading Natural Gas distribution company in National Capital Region of New Delhi.  Apart from serving in commercial and residential sectors, the IGL also contributes greatly in low levels of pollution by distributing Environment-friendly auto fuel in the form of CNG. If you are Indraprastha Gas Limited Customer and looking for queries on Gas Booking, Billing Details, complaint lodging and payment history, you can get in touch with Indraprastha Gas Customer Care Number. For contacting in Gas Pipeline Leakage you can get dial Gas Pipeline Leakage Helpline Number and in case of emergency, one can connect to Delhi Fire service for immediate help.

Indraprastha Gas Office Contact Details

Address: Indraprastha Gas Limited, IGL Bhawan Plot No. 4, Community Centre
Sector 9, R K Puram, New Delhi – 110022
Contact Number: 91-11 – 46074607
Fax: 91-11-26171860/ 26171863/ 26171921

IGL has been continuously augmenting its infrastructure by working towards meeting its growing demands for CNG due to increasing CNG vehicles in Delhi and around. For this IGL is in the process of increasing the number of CNG Stations. On the PNG front, IGL is continuously expanding its network by supplying PNG services in and outside Delhi in places like Noida, Greater Noida and Ghaziabad. For information about your nearest CNG outlets, you can refer to the Contact Number and Address mentioned here. If you are seeking PNG Connection in Delhi and NCR, you can drop an email to PNG email ids for your assistance.

Comments (21)

  1. g s bhatia

    very poor customer service . Request unresolved since 17th but nobody at IGL bothered . God save me and give me courage to live without gas connection .

    complaint no, onm20141584343
    mob . no. 09811396679

  2. phool kumari singh

    Dear Sir,

    our complain no. ONM 201415511355

    we are calling them like anything to get our connection restart..but they only promising for today tomorrow…but no result..what should be done in this case have no clue.. anyone can understand about the problem without gas…

  3. Anita Kaul

    Subject-non confirmation of our new of IGL connection

    I had applied to Indraprastha Gas Ltd. for a domestic connection for which I have got BP No. 2013160551 dated 14/01/2013. Though a period of more than 90 days have passed I have not got the connection as yet.


  4. Ghan Shyam Joshi

    Dear Sir,

    1) My name is Ghan Shyam Joshi and my ID is 2013114960. During the month of Oct I had handed over all relevant documents like, address proof etc. alongwith cheque for Rs.6,000/- iu favour of IGL and Form duly filled in and handed over the same to the officials camped in Sector 37, Noida. I got Receipt No. 415 dated 7th October 2013 from Yogmaya & Company.

    2) my son, Deepak Joshi also handed over the Form No. 302206 alongwith all relevant documents and cheque for Rs.6,000/- on 8th Oct 2013 vide Receipt No. 479 dated8.10.2013 of Yogmaya & Company.

    Now more than two months are going to over but regret the cheques have not been debited in our accounts and no officials from IGL also visited our places till date. Since the validity of cheques will get over in 3 months, I request you to deposit the above cheques urgently. Please also advise IGL officials to depute their representative for inspection/verification of our premises immediately.

    Incase the cheques are not deposited within the validity period, IGL will be held responsible, which please note.

    Ghan Shyam Joshi, Flat No. 1610 Sector 37, Arun Vihar, Noida – 201 301 (M) 9868625687
    Deepak Joshi, Flat No. 1880 Sector 37, Arun Vihar, Noida- 201 301 (M) 8826031095

    Hope IGL will take timely action on the above urgently.


    Dear concerned

    B.P. NO . 1000114387

    Sir I have not received the bill this month due date is coming dated 7.2.2014

  6. santha sivarajan

    santha sivarajan
    J-34/S-3,Dilshad Colony,Delhi.
    BP No 4000036020
    I am not satisfied with the estimated bill invoice date 17.1 .2014 .
    Our today ‘s meter reading is 505 but our estimated reading which is on 12 .1.2014 is 515.The bill which we are asked to pay is1,597.34.
    On 15.5.2013 also we had got a bill amount of 2,231.66.No correction have been done for that bill.
    So,kindly send somebody to take meter reading after 4 p.m. and make a proper bill.

  7. Rashmi Duggal

    Sir .
    My BPNo – 4000199063
    Meter no-12290867
    Current Reading– 102.32
    Previous reading–82.15
    Date– 7-1-14
    No body is coming for meater reading since 9 months. Every time I am getting average
    Bill which is not apropreat . So I am requesting you please send somebody for meater reading and correct the bill as soon as posible.
    Thanking you.
    Rashmi Duggal


    Dear Concerned.

    B.P NUMBER 4000210436






  9. Vishal Gupta

    The most irritating service ever …today,aug 19th,2013 is the last day for the bill payment and when trying to register in the site ,they say password would be mailed in the next 3 days…Whats that ?Can you accept late payment without any extra charge ??The Customer Care is annoying too …they refuse to help and asked to make the cash payment instead …What is this site build for ???Entertainment ???

  10. devender kumar

    sir, my business partner no is 4000207410.i tried many times to pay my bill through net banking.This is my first bill and i have tried all the instructions for new user registration.i also talked to your customer care executives but i could not registered my account to pay my bill on line.my bill payment due date is 20/06/2013.please suggest me how can i log in my account.

  11. yash bhagiya

    sir i have gone to your azadpur cng station for filling cng in my car.
    the station man Mr. Arvind has talk like wild animal and he dont gave me the complaint book this is not the first time that he behave likes an animal.
    So i just want to made my comlaint regarding Arvind
    pls. made his transfer for realise his mistake

  12. H S TOMAR

    Dear sir/madam,
    I live in Aditya Mega City, Vaibhav Khand, Indrapuram, Ghaziabad. I heard that this society is going to have igl connection service from 1st of June, 2013. is this information is correct ?

  13. Surinder Kumar Gupta

    I had applied to Indraprastha Gas Ltd. for a domestic connection for which I have got BP No. 4000209096 dated 14/01/2013. Though a period of more than 90 days have passed I have not got the connection as yet.The people at the helpline are not helpfull,they do not provide any satisfactory reply. There is no respose to any feedback. The customercare No. 46074607 is totally useless. Nobody attends to it even for 15 minutes after which it is automatically disconnected. What a pathetic condition the company is in? They are simply befooling the public.

    S.K. Gupta

  14. Prince Sharma


    I had applied for e banking payment but my mail id is not match pl. sent me a new passward


  15. Vinod Dhaiya

    INDRAPRASTHA GAS New Connection for 3 Easy steps

    Application For New Connection (Step 1)

    (a) Click on “Online submission of request for PNG connection” and fill your details. On successful submission you will get a “Reference number” which you can use for further correspondence with IGL in regards to your request for PNG connection.
    (b) Once submitted successfully the technical feasibility step for your request is in progress. After feasibility of your request is confirmed, you will get intimation from IGL to complete the registration process as explained in Steps 2 & 3
    (c) Please take a print out of your registration form as you need to submit the duly filled & signed registration form later in hard copy format {While Document Submission (step 3)}.

    Now Your Connection Request is in feasibility exercise.Once feasibility exercise of your connection request is completed, you will get intimation from IGL to make payment in regards to New connection fee(See Step 2).

    Make Payment (Step 2)

    Kindly submit the required payment through one cheque of Rs.6000/- (Rs 5000/- as defined in clause 1 under Customers’ Rights and Obligations of the Terms & Conditions and Rs.1000/- clause 8 under Customers’ Rights and Obligations of the Terms & Conditions) in favour of “Indraprastha Gas Limited ”.

    Document Submission (Step 3)

    To complete the New Connection request application process please Submit / Courier the following set of documents to Marketing Department,IGL Bhawan, Plot No. 4, Community Center Sector 9, R.K.Puram, New Delhi – 110022..
    1) Duly signed registration form (refer to step 1-c)
    2) LPG Undertaking
    3) Ownership Proof [current month’s electricity Bill / copy of latest House tax receipt / Copy of sales deed ].

    You can also lodge your request by calling at IGL’s Helpline Number 011-45195959.

  16. Abhishek Jain

    Subject-non confirmation of our new of IGL connection


    My name is Abhishek Jain R/O Aravli Apartment, Sector 52, Noida pin-201301. I had applied for new connection of IGL connection on 19-Dec-2012.I was assured that the inquiry will be done and I will get the connection in 3 months but no action has been taken yet.
    I requested to send the cheque and document formalities.
    Same was done on 18-Feb- 2013, but no response till date.

    Customer care is not receiving the call and no updated provided.
    It’s Pathetic experience.
    So it is my humble request to take some action, or let me know the action i have to take.


    sir, i canot registered my account to pay my bill on line.plsreset my account.

  18. gurcharan singh

    DEAR sir,
    i had booked png connection on 14-10-2012 and the checks were cleared on 15-11-2012.More than four months have elapsed nothing help in heard from your side though i had written serious of letter’s to you.Ishall be great ful if you could kindly respond on the above website

    thanking you
    your’s faithfully
    gurcharan singh

  19. gurmeet chawla


    I had applied for e banking payment but my mail id is not match pl. sent me a new passward


  20. Mohit Agarwal

    Dear sir,
    The portal support @ igl.co.in is of no use as it is not helping the costomer but only misguiding. I have applied for new pipe gas connection on 16/10/2012. All formalities have been completed ans BPno. alloted as 7000047368. I contacted the contractor nearly a month back and he informed that he has been informed for doing connection and connection will be done in fifteen days. byt it one month passed but connection not given. on requesting to Portal support for early action, the answer is survey in progress. Kindly ask portal supprt , not write just for answering the mail.

  21. Pramod Kumar Bansal

    Subject-non confirmation of our new of IGL connection
    Dear sir,
    My name is Pramod Kumar Bansal R/O A-255 Rachna Vaishali sector-3 GZB,pin-201010.I had applied for new connection of IGL connection No.201220827 on 1st of November 2012.I was assured that the inquiry will be done and I will get the connection in 3 months but no action has been taken yet.So it is my humble request to you that some action should be taken.

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