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Sony Mobile Customer Care Number

May 8, 2012 | Posted in Mobile Phones
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Sony Mobile Customer Care Number connects you to Sony Ericsson, now Sony Mobile Communications AB. The venture was formerly a partnership between Sony and Ericsson, a Swedish Telecommunications Company. Now it is a completely owned part of Sony Corporation. Sony obtained the complete shares in Jan, 2012. The company has its Head office in London, UK. In the year of 2010, it had the 6th largest market share in the mobile industry of the world. Sony Mobile Communication has been known to manufacture four product lines of mobile phones that have very user-friendly interface. These phones include: Xperia (Powerful android smart-phones), Cyber-shot (Stylish camera phones), Walkman (Funky music phones) and GreenHeart (Environment friendly phones). These phones are immensely popular among youths. If you have any query or complaints, feel free to dial Sony Mobiles Customer Care Number-cum-Sony Mobile Toll Free number. The Toll-free number of Sony Mobiles is mentioned below.

Sony Mobile Customer Care Number: 1800-103-7799 (Toll Free)

How to reach a Customer Care Executive: Dial 1800-103-7799
Press 1
Press 1 then
Press 4

One of the most popular and identified brands names in the world today, Sony Corporation, set up its operations in India in November 1994, concentrating on the marketing and sales of Sony products in the nation. In India, Sony has its impact across all major cities through a distribution network consist of over 5000 dealers and suppliers, 240 exclusive Sony outlets and 19 main sales branch locations. Operated by highly professional and experienced sales persons, Sony’s exclusive stores ‘Sony Center’ is increasingly becoming very popular in India. Sony India has a powerful service existence across the nation with 20 company held and 190 certified service centers and 16 exclusive demonstration centers. A unique feature of Sony’s service is its highly inspired and well-trained employees that provide world-class assistance to the customers. Sony India Head Office is headquartered in New Delhi. Address and contact number of Sony India Head Office and Sony India Registered Office and We have also given contact details of Sony India Branch Offices located in several Indian cities.

Comments (46)

  1. zameer ahmed

    Hiii…
    I have Sony Xperia Acro s but there ia a serious problem
    somtimr my phone is getting stuck LCD lght not glowing but phone is on
    plzzz help me

  2. Rajendra Patil

    I has pucharded Sony Experia Go ( IMEI N0 352891051435614) on 17/09/2012. Now my phone is dead. When contacted personally at service center near Navjeen Co-op Mumbai, it was told that they are not reparing the phopnes, which are beyond gaureenty. Now I want to get repared it from Authorised Service CEnter of Sony. To whom as sholud contact.

  3. Aniket Anand

    I HAVE A NEW SONY EXPERIA Z MOBILE, WHEN I CHANGE MY SIM CARD IT NEEDS McAfee mobile security code, but I HAVE NOT GET IT ON MY ABOVE MAIL ID SO PLZ HELP ME TO UNLOCK THE PHONE.

  4. dibyaranjan mohapatra

    I HAVE A NEW SONY EXPERIA T MOBILE, WHEN I CHANGE MY SIM CARD IT NEEDS McAfee mobile security code, but I HAVE NOT GET IT ON MY ABOVE MAIL ID SO PLZ HELP ME TO UNLOCK THE PHONE.

  5. shilpi jain

    sir i use sony xperia c but after one week its touch is death what i do

  6. sid

    sir/ma’am i have lost my xperia u sumone has stoled it from my room so how can i trace the phone?
    is there any solutions to find lost phone
    i would be grateful if you can help me…..

  7. sheebi tandon

    Sir i hv given my phn for repair bt d service centre hs nt yet given iy back i hv purchsd it jus 2 mnths bck…..

  8. Ashish Basumatary

    I’m facing tons of problems with both my sony devices. I have a sony xperia J which hangs a lot and often restarts on its own. But I’m more concerned over my sony xperoa X10. I have thee internet settings required for surfing the web. All the APN and ports are correct. Theres absolutely no problem in the internet profile. I can surf the internet from my in built browser bit none of my installed apps like whatsapp and wechat etc can get connectivity. I have checked everything. Even I switched on my Data traffic and enabled data roaming but apps cannot connect. If anyone has a solution for this please help as ots causing me lots of trouble.. Any help will be appreciated. Thankyou!!

  9. tushar lapani

    Is it possible to upgrade OS version (Anroid 2.3) in Sony Xperia Ion mobile ? If so then which is the most last version that we can get and how.
    Thanks….Your effort is highly appreciated…….
    Tushar

  10. santhosh kumar g

    please dont buy sony xperia NEO L….fed up with the phone and customer service
    waste phone and very poor customer support……
    my phone is having internet connection problems…i checked my SIM in other phones and its not showing any problems…..
    but in my sony xperia neo L handset i am not getting internet access.
    i escalated my complaint on january 10,2013with the service centre and also on 18th march 2013.till now the problem is not solved…

    • Me

      Hi nt only neo L even all of soney series worst mobile don waste ur money i also facing problm wd m new ph its better to tk China ph insured of this fake brand ………….

  11. Ibnu S

    Dear Sony,
    I bought the HP / Smartphone Sony acro S on December 10, 2012 at HP World Banjarmasin at Rp. 4.950.000, -.  After I use my HP is a problem in screen / menu itself twitching, but already I install antivirus (paid). My perception problem because HP got a virus, but my scan there is no problem. I even change-change antivirus to resolve the issue, fixed menu screen moving itself.I am sure, that I bought HP problematic. On March 4, 2013, the HP I take it to Sony Service Center on Jl. S Parman No.. 97c Banjarmasin, South Kalimantan. I can with the invoice receipt No. HFG000441, with a record of complaints DISPLAY CHANGED THEIR OWN HP QUICK HEAT. On the day of Monday, March 25, 2013 I took the Sony LT26W who finished serviced from Sony Service Centre Banjarmasin.But after I insert the SIM on this day, March 26, 2013 HP I still problematic. HP quickly heat and screen, menu / icon moving itself.Data from my HP- Peacock: Sony- Model: LT26W- Serial No.: 353375052832788On April 1, 2013, I returned to the Sony Service Center on Jl. S Parman No.. 97c Banjarmasin, South Kalimantan HP to fix it. From this I feel scared, if entered service center can continue my warranty expired. And HP that I bought not for my life, but HP that I bought for diservice.I promised to be completed within 2 (two) weeks, for the second service. HP will be replaced and the engine (lukewarm “lukewarm” the term given from Customer its service).On January 10 April 2013 I was informed that I had to fill out and signed Statement on stamp duty.Letter dated 11 April 2013 This statement had me sign it in order to get service.In the affidavit contained the following statement:Service Center findings:Technician: ImamVerification date: April 9, 2013Type phones: Xperia acro S / LT26wMobile phone IMEI: 353375052642930Description of damage: CAN NOT POWER ONDiagnosis:1) Humidity indicator is red, there is a liquid that goes into the phone.2) Corrosion on Board indicating liquid gets inside the phone.Though the specifications of HP IP57, resistant to water up to a depth of 1 meter. Condition before it is inserted into the second HP Service Center can flame with complaints MENU MOVING STILL OWN. But descripsi of damage CAN NOT POWER ON.On Saturday, 20 April 2013 I got a call from the Sony that HP had reached Banjarmasin. But not yet fitted cap backside. If you want to be taken or could be seen first. I also came to the Service Center and see the HP. From this I conclude that personal1. Sony Indonesia is not professional in service2. LT26W product, Xperia Acro S is the product failsTo that I ask for compensation for the HP that I bought plus the time, thoughts and my emotions are wasted in the matter.Although I love the Sony family, for this incident I will not buy Sony products again.
    Regards,
    Ibnu S

  12. Ashutosh ranjan

    sir i have buy axperia u set. when i buy this set it is hanging. sony care is not giving my problem .what can i do………………

  13. Ajay Kumar

    sir ipurchasedsony xperia tipo dual three month before my touch scree is not responding properly while dialing no digit appear even these are not pressed please guide me if there is any calibration system in the set or advice me with proper solution

  14. lokks

    Sony miro is waste product

  15. mahesh

    i wanna purchse sony xperia t…..hws it yrrr

  16. Latha

    Hi :( please help i have purchased Sony experia J last month.. Now am having internet problem its not working.. I have recharge 4GB internet pack. I did everything in my phone. I talked Docomo care i didn’t find any problem in SIM its a problem of phone please get me out of this issue. am very tensed.

    Thank in Advance..

  17. Saurabh

    i have problem in my Xperia mini st15i in bluetooth its showing truning on …and when i restart my phone from this problem its hang…plzzz help me

  18. amit

    sir i purchase sony xperia tipo mobiles that mob. lost last month how will find out .

  19. namrata

    hi,
    i have submitted my cell xperia U to sony service centre in goregaon…Krishh electronics….. i had touch screen issues, battery gets heated even if not in use and cell gets hanged in between calls and i am not able to either switch off or connect my call.

    pls help
    service centre is not helping at all

  20. Joseph Fernandes

    Sony Announces high-end Xperia Z Smartphone

    Approx Price: 35, 000 to 38, 000

    Key-features:-
    Display: 5.0 inches
    Camera: 13.1 MP, Front: 2.2 MP
    OS: Android OS, v4.1.2 (Jelly Bean), planned upgrade to v4.2 (Jelly Bean)
    Battery: Li-Ion 2330 mAh battery
    Dimensions: 139 x 71 x 7.9 mm (5.47 x 2.80 x 0.31 in)
    Weight: 146 g (5.15 oz)
    -IP57 certified – dust and water resistant
    -Water proof up to 1 meter and 30 minutes

    Status: Coming soon. Exp. release 2013, March

  21. aman

    hi am using sony xperia j my Mobile Data Network Connection Not Working plz help me

  22. parveen

    i had given phone for keypad problem to customer care & phone comes with damaged speaker.

    tell me what to do??????

  23. DEVJYOTI CHAKRABARTY

    I am using SONY XPERIA NEO L and suddenly the screen goes blank and nothing is visible please suggest how can it be repair. And suggest the service centres near to the Delhi Lajpat Nagar or South – Extension

  24. Ankita sharma

    I have a sony xperia play and my phone can’t find wcdma networks please help me because my phone support 3g and there are 4 3g networks available in our area. Please help me what can i do?

  25. vikey

    sir i have xperia neo L… in camera glass got schts… it possible to change r clear .. it? plz say to my id vikeysp@gmail.com

  26. kiran

    when i connected tipo to pc the screen is sensitivity was down blurs are occuring on screen. the phone was quite new.

  27. Virendra

    Sony Xperia E

    Key Features:
    OS: Android (4.1)
    DISPLAY: 3.50 inches
    BATTERY: 1500 mAh
    System memory: 512 MB RAM
    Built-in storage: 4 GB
    Camera: 3.2 megapixels

  28. CHIRAYU BAROT

    DEAR, SIR I HAVE PURCHASE SONY XPERIA U. PHONE IS ALRIGHT BUT I HAVE FACING ONLY ONE PROBLEM THAT WHENEVER I SWITCH OFF THE SCREEN MY PHONE LOST INTERNET CONNECTIVITY AND WHEN I ON THE PHONE SCREEN I HAVE TO REPEATEDLY DO ENABLE AND DISABLE DATA TRAFFICK. HELP ME TO GUIDE SIR.

  29. ajay meena

    some body help me how can i use market place in sony ericsson xperia x2 mobial
    thanks
    ajay meena

  30. sachin shah

    I am not happy with sony mobiles, have been using since many years almost 5 to 6 yrs,

    Recently procurree live with walk man that too having charging problem like old w810i.

    i think sony is not looking after reliability part now,,brand is deteriorating.

    No response from customer care..will never buy sony mobile or advise to anyone.

    Regards
    Sachin Shah

  31. sachin shah

    Can I get contact details of sony mobile india head?

    Sony should stop manufacturing mobiles as charging problem is always with sony mobiles..

    Even after putting in customer care no reply since two weeks. so poor customer service.

    Regards
    Sachin Shah

  32. N K Meena

    sir,
    i purchage sony xperia u , but screen proble occured and i submit the phone in sony center last month but after one month they not return my phone but they give new time for phone now what i will do.

  33. vishal

    Sony Xperia Mobile Price List

    Sony Xperia Tipo: Rs. 9499
    Sony Xperia U: Rs. 16499
    Sony Xperia Tipo Dual: Rs. 10299
    Sony Xperia S: Rs. 28999
    Sony Xperia Neo L: Rs. 18499
    Sony Xperia Go: Rs. 18999
    Sony Xperia Sola: Rs. 19999
    Sony Xperia P: Rs. 24999

  34. vishal

    New Sony Xperia Mobile Phone Price List

    Sony Xperia tipo: Rs.9499
    Sony Xperia Miro: Rs.14499
    Sony Xperia Tipo Dual: Rs.10299
    Sony Xperia SL: Rs.30999
    Sony Xperia Ion: Rs.35999

  35. vishal

    Sony Xperia S

    Approx Price: Rs.28999

    Key Features
    Android v2.3 (Gingerbread) OS
    12.1 MP Primary Camera
    1.3 MP Secondary Camera
    4.3-inch TFT Capacitive Touchscreen
    1.5 GHz Dual Core Scorpion Processor
    Supports Micro SIM Only
    Full HD Recording

  36. sourav

    I ve purchase sony xpirya p .aftr 1 month 1 day my phone sudnly dead.than i conntact with sony castmr care .they said your phone is to be going to company agn than it will be exchange with in 7 days bt aftr 10 days till my pbm is not solved plz help me

  37. abhishek

    I have purchased before few days Sony Xperia u but his batery backup is very poor 2_3 hrs. So I request you will solve my problem. ‘

  38. vishal

    Sony Xperia S Rs.28999

    Key Features
    Android v2.3 (Gingerbread) OS
    12.1 MP Primary Camera
    1.3 MP Secondary Camera
    4.3-inch TFT Capacitive Touchscreen
    1.5 GHz Dual Core Scorpion Processor
    Supports Micro SIM Only
    Full HD Recording

  39. JIGNESH PATEL

    DEAR, SIR
    PLEAS HELP I HAVE SONY XPERIYA S MOBILE HAND SAT PLS TACNICAL SYSTAM SONY PC SUITE NOT INSTOLATIONS AND NOT USB CABLE INSTOLATION
    NO MEDIA ,PHOTO,CONTACT ARE ALL SYSTAM NOT INSTOLATION
    WATS PROBLAM YOUR SONY XPERIYA MOBILE
    PLS HELP

  40. shiva shankar s

    From the date of using this smart phone, i am facing lot of problem with the phone and i am unable to use it, the problems are as follows
    1. Network Problem:
    Especially inside the home & at rural areas the Network signal becomes very week and goes to Emergency Service or No SIM messages. If the mobile is restarted then the initially the signal will pickup, after 2 minutes again the problem reoccures.
    While travelling in the vehicle also the mobile will go to No Service.
    This i have tried with all Mobile Service provider SIMs like Uninor, Tata DOCOMO, BSNL, Airtel and noticed the same problem.
    At the same spot i have checked with my other mobile of Samsung & nokia, wherein there is no problem with the network signal for these mobile. Only the problem is with new Sony Ericsson Smart Phone – Xperia P LT22I
    2. SIM slot problem: The new Sony Ericsson Smart Phone – Xperia P LT22I SIM insertion slot is not working problem, once the sim (microsim) is inserted, the pushback (removing) gets jammed, the sim cannot be removed easily. From the date of purchase, the problem persists.
    3. Display Themes: Display Themes are Xperia themes are not working.
    4. Kannada language option: with the new Sony Ericsson Smart Phone – Xperia P LT22I, installed with Android 2.3.7 software it is not support Kannada language in message typing.

    • M.Nithianandhan

      Dear sir,
      I will be required low radiation mobile phone not necessary for multimedia options. Due to my health problem.
      Thanks with regards,
      M.Nithianandhan

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