Home » Telecom » Mobile Service Providers » BSNL Customer Care Number

BSNL Customer Care Number

April 13, 2012 | Posted in Mobile Service Providers
1 Star2 Stars3 Stars4 Stars5 Stars (74 votes, average: 3.14 out of 5)

BSNL brings in the BSNL Customer Care Number to receive satisfactory and professional solutions for your questions concerning the services. For any concerns or issues with the guidelines provided by the Bharat Sanchar Nigam (BSNL) customers are free to use customer services. To inquire about the services provided by the government firm customers can use the BSNL Toll Free Number. To stay in tune with the services or for any inquiry do refer to the BSNL Computer Support Number. They manage skilled and efficient officials to serve their customers queries.

BSNL Contact Number

BSNL Landline Customer Care Number: 1500
BSNL WLL Customer Care Number: 1502
BSNL Mobile Customer Care Number: 1503
BSNL Broadband Customer Care Number: 1504
BSNL Web Conferencing Customer Care Number: 011-45092300 / 011-45092311

BSNL Toll Free Number

BSNL Landline Toll free Number: 1800-345-1500
BSNL Mobile Toll free Number: 1800-180-1503
BSNL WLL Toll free Number: 1800 180 1502
BSNL Internet Toll free Number: 1957
BSNL Broadband Toll free Number: 1800-345-1504
BSNL MPLS-VPN Toll free Number: 1800-425-1957
BSNL Web Conferencing Toll free Number: 1800-111-233

BSNL Mobile Number Portability (MNP)

Send SMS on 0940001245, in following format
MNP <STD Code of your city> <Name> or
Email to mnpbsnl@bsnl.co.in, in following format
<mobile number> <STD Code of your city> <Name>

Apart from some National Toll Free Numbers, BSNL has assigned some special Customer Care Number for a number of states in the country. These numbers give Customer Care Support in local language of the respective state. By using BSNL Customer Care Number of your state, you can know more about company’s new offerings and schemes in your local language. If you want to know about BSNL Online Payment or BSNL Mobile Plans, you will get all information within no time. Following numbers have been assigned to each state in India. To get instant solutions to your queries in your own language, dial BSNL Customer Care Number of your own region.

Regional BSNL Customer Care Numbers

BSNL Assam Customer Care Number: 94350-24365
BSNL Andhra Pradesh Customer Care Number: 94400-24365
BSNL Andaman & Nicobar Customer Care Number: 94340-24365
BSNL Bihar Customer Care Number: 9431024365 / 9431224365
BSNL West Bengal Customer Care Number: 94340-24365
BSNL Chhattisgarh Customer Care Number: 9425201234 /9425201041
BSNL Chennai Customer Care Number: 94440-24365
BSNL Goa Customer Care Number: 94220-24365
BSNL Gujarat Customer Care Number: 94260-24365
BSNL Haryana Customer Care Number: 94160-24365
BSNL Himachal Pradesh Customer Care Number: 94180-24365
BSNL Jammu & Kashmir Customer Care Number: 94190-24365
BSNL Karnataka Customer Care Number: 94480-24365
BSNL Kerala Customer Care Number: 94470-24365
BSNL Kolkata Customer Care Number: 94330-24365
BSNL Rajasthan Customer Care Number: 94140-24365
BSNL Punjab Customer Care Number: 94170-24365
BSNL Madhya Pradesh Customer Care Number: 9425024365 / 9425124365
BSNL Maharashtra Customer Care Number: 9422024365 / 9422124365
BSNL Orissa Customer Care Number: 94370-24365
BSNL Tamil Nadu Customer Care Number: 94430-24365 / 94440-24365
BSNL Uttar Pradesh (E) Customer Care Number: 94150-24365
BSNL Uttar Pradesh (W) Customer Care Number: 94120-24365
BSNL Uttarkhand Customer Care Number: 94120-24365

BSNL, also called as Bharat Sanchar Nigam Limited, is a leading Indian Telecom Service Provider Company. It is one among the largest and leading Public Sector Units providing comprehensive range of Telecom Services across to the entire length and breadth of  the country. BSNL has been widely acclaimed for its innovative Customer-centric Plans and schemes. It has been credited with bridging the digital divide between urban India and rural India. BSNL enjoys a tremendous reach in India as its network is available 24×7 in all nooks and corners of the country. To offer delightful Customer Care Services to its customers, BSNL provides Customer Care Numbers. If one faces any king of problem with services of the Company, he or she can immediately dial BSNL Toll Free Number. We have also mentioned above BSNL Landline Customer Care Number, BSNL Mobile Number Portability, BSNL Mobile Customer Care NumberBSNL Broadband Customer Care Number and BSNL Web Conferencing Customer Care Number. The Corporate Office of BSNL is situated in the National Capital of India, New Delhi. Fine below BSNL Corporate Office Contact Details. If you have any complaints regarding services and product of the company, you can write to the Corporate Office and get your problems solved.

BSNL Corporate Office Contact Details

Address: Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath,
New Delhi-110001
Contact Number: 94400-24365
Website: bsnl.co.in

Comments (734)

  1. narain singh chouhan

    bsnl prepaid costumer care center par kya koi bhi resposible officer duty par nahi rahta ha kyoki toll free no. 1503 per less then 300 second per exutive se bat karane ko kahte he parntu aprox. 22 minets 1320 second per bhi kisi se bat nahi hoti he

  2. Shafquat Wasim Bhat

    Sir/Mam I visited BSNL office so many times regarding e bill and I gave them my e mail also but I am not receiving any bill through e mail.

    Please tell me what I have to do now as I am also employee and I don’t have time to visit office again and again …
    My cell number is 9419012399.

    Shafquat Wasim Bhat

  3. sunil dindayal Jaiswal

    My mobile handset is lost which has my bsnl SIM CARD no. 9423453816. So Please block/deactivate the sim card immediately.

  4. bode mehmood rahimbhai

    maine 8 din pehle voda phone se bsnl port kiya hai lekin mere makan main network nahi ata hai muje badi paresani ho rahi hai
    2 bar maine complaint bhi kee hai lakin koi hal nahi aya
    plz meri complain ka kuch solution kijeye

  5. jipsa

    Dear sir am recharge my no.is 9496119380 but not success this no.Rs.@135/ recharge date on 5/8/15 plz check&send my money kindly send recharge

  6. kaushal kumar singh

    Respected sir,
    My prepaid no 7376276589 all in/out going call stop during roming. I requested to you solve this a/m problem and kindly information immediately through mail/ AlterNet no 9454661290.

  7. ravi b

    dear sir iam reacharge my no is9409173136 but not success this no rs 135/- reachrage date is 15/07/2015 pls check and send my money kindly send reacharge

    by ravi b

  8. Radhakrishnakurup

    Sir/Madam, this is to inform you that, we have a land line in home in native place (Prayar-south in Kollam) in our mother, who is Senior Citizen. this line is not working abot 4-5 months… Last 3-4 yeas we are facing the same problem. Even there NO MATTER to send BILLS. Anyway please do need with immediate effect. Our no is 0476-269 8354.

    In the same scenario, so many connections are cancelled in the vicinity.

  9. Bank of India

    My land line no. is 07574254422 is dead since last three days. we have complained on 29.06.2015 to BSNL Authorities at Hoshangabad Office. plz help to solve the issue.

    Bank Of India (Minaksh Chowk I.T.I. Road )

  10. P D Kasar

    I had applied for change of plan on 6/06/15 from my old plan of ₹ 99 (140) to₹325/.while applying it was clearly mentioned in the same that I had add on SIM & it’s to be continued in New plan also Accordingly customer service Centre at Chinchwad Pune suggested to have Plan ₹ 325/ .But I am sorry to say that only my main card started after a day.And add on phone disconnected.
    My main Mobile number is 9422523626
    Add on number is 9420697296.
    Can I expect restoration of add on number

  11. Jayant

    Most of the time they don’t respond properly

  12. santhosh.e.j

    My bsnl land line(0487-2449751)dead last 4 days.I report the compliant to bsnl compliant service(198).I request you pls look in to the matter & solve it.

  13. BSNL Customer Care

    thanks for information on BSNL Customer Care Number

  14. rajesh nair

    plz bsnl provide and surrender to private sesctore at least BSNL NAME BECOME GOOD KAAM CHORRY SALAEH

  15. chithus

    respected sir / madame. may i know whether the night call offered by bsnl landline …. is it free to call to any mobile networks like airtel , idea, etc. between 9pm and 7am ?

  16. B.vijay kumay

    Hi…. I’m Vijay I’m using bsnl 3g post paid plan my phone hand set blackberry z3modal but inter network not working. Please close my problem as easy as possible.

  17. Manoranjan kumar

    Hi sir,
    This is Manoranjan Kumar my bsnl mobile number is 9472219301 .I am Writing this mail for the
    Complain lodge in Customers Care Service 50
    I have lost my Mobile phone on 24th march 2015 which has the BSNL Prepaid connection. I got replacement SIM on 26th march 2015 for the Mobile No –
    9472219301 . Now For this no the Out going and incoming Service has not
    been given .Please give the outgoing and incoming Service for
    this number.
    Its very irritating to complain everyday regarding
    this issue. Please try to resolve this issue ASAP.
    Waiting for your reply sir.
    I have Sent Many Mails called to
    Customer Care They are not responding on this
    Issue. Everytime they are mentioning that they are
    look into trhat. But Its over 3 Days Issue is
    panding. Please take necessary Action.

  18. T Ravi Kumar

    my land line dead last 02 days this is happen every time please look into the matter and please justify my problem

  19. prakash chandra meher


  20. pavan jemani

    form Batkat nagar jaipur rajasthan my no this 9414752205. this no use last 10 year. my no more problem these are follows. 1 jan 2015 miscall alert facility off. more time compliant 1503 no. costumer care only ur compliant is write and 24 hours your compliant solution. but no response my compliant. i hope my miscall alert facility on.

  21. shyam singh


    I want BSNL 256kb sim .

    But there, in Sarkaghat Himachal BSNL telephone exchange had not 256kb sim cards .

    Please help me . n told me …

    Where to get it…

  22. Shah Nasir Ali

    Dear Sir
    I have PUK on my mobile so i want puk no of my sim
    my mobile No 9419454654 & sim No 8991270211172492

  23. Raman Mehta

    Firstly, here are my connection information.

    Phone Number:- 01733-230499
    Customer Id:- 1021281799

    I need to tell you that around two years back, I had registered a complaint for “Malfunctioning of broadband” .

    For this, I tried to talk to customer care executive to register my complaint but phone kept on ringing and then disconnected. I tried so a many times but got the same. At last, I registered a complaint through IVRS. After one week, internet started to work fine.

    Again after one year, there again started frequent disconnection of internet. So I again tried to register a new complaint on call, there was an IVRS message telling that your complaint had already been registered and work in progress. So i waited for sometime. After two weeks, I tried again but there was same message. Then I visited a nearby exchange office(Pinjore). They told me that the line was fine and there could be a fault in modem even without inspecting it. Next day, i took my modem to exchange and they kept it there till evening. It was working fine. They told me that they would visit me next day to resolve the issue. Many days passed but they kept on saying the same thing about visit “Aaaj Kar denge or kal kar denge”.

    I had already taken so many leaves from my office so that i could have them at my home but no one visited. One day they came to my place and interchanged the line with the one that was working fine and told me there would not be any issue now onward.I said to them that it was not a permanent solution for the problem as the other line could have the same problem. But they didn’t reply and moved on. It was around two weeks that internet worked fine and the same issue started again and I came to know that this time they had interchanged the line again to make broadband to work for the other customer.

    It made me really annoyed. It wasn’t possible for me to be at home to get that issue resolved by them. Then I decided to register an Online Complaint at “http://selfcare.ndc.bsnl.co.in”. I registered there and waited for the confirmation or revert email. But I didn’t get any email in response. Every time i visited the website and clicked on the link to get the password as it should be sent on email but there was no such email.I even couldn’t reset the password as the message displayed “Your id is not verified. It is under process once it will confirmed then you can change your password.”. So i was left with no other option rather than waiting for the revert email.

    Last I visited the exchange office again on 13/1/2015. They told me that there was fault for wire and they would need wire of 400 meter in length and asked me to talk S.D.O Virender (9416044744) for wire. I made him phone calls so many times as he was not present in the office.Even there was no response for the phone calls. Around at 4 o’clock in the evening, he received the call and assured me to get that done within two days.Its been four days now and nothing had been done and no response for the phone calls by S.D.O.

    Two days back, it was by luck that I could talk to customer care executive and she informed me that the complaint that was registered two years back was still not closed and she couldn’t lodge a new complaint unless the previous one was closed. So she guided me talk on 0171-2640640, 0171-2602700. Also she confirmed my id for “http://selfcare.ndc.bsnl.co.in”.

    I called on 0171-2602700 and narrated the lady (PG Appellate Authority) the whole issue and she assured me to look into the matter.

    Yesterday, I received the call from 0171-2631543 and the man asked me that if the internet had started to work but i replied him that still its not working as it actually wasn’t working. After few hours, i received an email with content

    So as per received email the bill is not cleared which is not true and reverted back on the email with last bill payment e-receipt.

    Now i am really very fed up of all this

    Looking forward to hear from you!!!

  24. Hanmant Ajne

    I am using bsnl prepaid sim last 5 years i am in Maharashtra pune village wagholi my problem is since 2 days my number is not working network signal showing full but on screen emergency calls only

  25. Dharampal Singh

    I have taken a post paid mobile number 9412074262 on 20-10-2014 and activate on 22-10-2014 from bsnl office Roorkee, Haridwar Distt, Uttarakhand.But myGPRS not activate till date and not connect to internet. I also received a message from bsnl on several times as qouted below:-your mobile is unknown to us.therefore it is not possible to configure your mobile. Please contact customer support.

  26. Manikandan

    Kindly share prepaid mobile customer care contact number-Tamilnadu

  27. Rajesh

    Can you please tell me about validity extension in BSNL. My validity is going to expire today but I couldn’t find any recharge online to extend validity.

  28. tarun kuila

    Respected sir, I have taken bsnl sim from my home town jhargram in west Bengal.and I stayed 10days from date of taken that sim . Unfortunately not activate that sim within 10 days.now I will stay more then one month in west uttar pradesh. now I got messege of televarification of new bsnl mobile connection(9474980020) to complete the activation.how will I activate this number.

  29. J. Mohan

    Unwanted and unlikable advertisements in “BT-BSNLCG appearing stating that “Your pack WAP subscription Pack south actressed is about to renew on 03-1-2014 and you will be charged Rs 10.00 which is valid for 10 days. To unsubcribe send STOP to 155223” .

    Please STOP this type of things in my mobile which is not at all wanted and liked. To earn money, stop this type of business as we presume BSNL is neat and decent.

    At the age of 75, do not disturb my peace and who wanted south actresses matters.

  30. Sugathan N.K.

    For more than an year, my BSNL landline o480 2852545) has been giving enough headaches. Rain or no rain, it never fails to sleep. The local exchange have lots of
    complaints from me in their complaint book as well numeroud phone calls I have made.

    My land line was allotted about 12 years back with a 3G connection along with my
    mobile phone 9400822545. Last week I met the SDO at Kodungallur Exchange and
    handed over my written complaint. She heard my grievance and assured the complaint would be looked into within a couple of days. When my local exchange was contacted a number of a lineman was given to my son to contact. But the lineman was arrogant and showered with questions. I think he forgot he is a Govt. Servant and he is earning his salary from taxes and other resources from the public. I even suggested
    to the SDO that two landline connections are now free to use, since one of the two subscribers sold his property, and the other opted to surrender.

    Since I have provided my land phone number for some companies where my son is
    seeking employment including BSNL, DMRC, ONGC, IOC, etc.I need this connection.
    If I lost a mobile phone or a dear dog, definitely I can replace them.


    Sir my Bsnl mobile no 8540088640 of Bihar samastipur distric
    Sir l am unable to use this no for outgoing call and message but only incoming message is available and l also try to recharge my number 8540088640 via Easy and by Net but reharge will not successful and also my no validity is ended
    So kindly please inform me with a solutions
    On my another no 09718731354 or my email is rilsk.rockon@com

  32. syam

    I am using a bsnl broad band connection for last three years in 04792446223. the plan is 2mb speed up to 8gb. but for the last few months I don’t get the said speed and the provided speed is not sufficient for at least a page opening. I have already complaint it in our nearest office at kayamkulam. but no use. I don’t expect this like a service from bsnl like company. need your attention on this.
    bsnl customer care number published in this site for Kerala sector is wrong, please change this

  33. cedric mathew

    my landline no 25496715 , area dum dum , is getting frequently out of order. inspite of telephone staff attending to same, no solution is being found.
    my previous docket no was : 12729911874 which as per SMS on 15.9.14 received shows : Resolved but still problem persists…
    my new complaint no is 12733407072 , filed on 16.9.14 morning …please provide PERMANENT SOLUTION towards same.

    cedric mathew


    I, Ishan Agarwal took a new BSNL combo plan BB 675 in IISC Bangalore , around the 5th of August 2014.
    I tried to view my first bill generated on 5.9.2014 . The first bill is for Rs. 2426.
    MY A/c no is 9036095069 and customer id no is 402211998.
    The phone is installed at M-13 IISC , Bangalore.
    I am very surprised at the bill amount as I have hardly used the telephone to make outgoing calls and the Broad Band plan is for unlimited usage.
    I want to get the details of the bill ,before I make the payment.
    I suspect some one else is tapping and using my line from outside.
    Please mail me the full details of the current bill with break up of monthly call charges , refundable deposit , Broad band plan charges etc ,and all other charges.

  35. patel

    sir i have lost my bsnl krishi card and i forgett mobile number can i get same number plz send me sugession


    Dear BSNL Team

    we are using more than 12 bsnl wimax internet connection at our kalinga nagar site, of Tata Steel project at Duburi, jajpur road, odisha. we are facing always wimax down at here. kindly look into the matter immediately. if not resolved permanently we are bound to look for other Internet service provider.


  37. bhagwandas s patel

    my landlines two phone no 07922163801 & 07922165963 are totaly dead from 45 days .we have comlain so many times but no one can heart about.now i realised that no one take any serviced by BSNL FURTHER . now what can i do.no one have any respone. all compaint telephone number given in bill are not responding from many times. now my bill are also comes without any used.where i have to go please give me reply at my mobile no- 9374021873.

    • Dear sir, The BSNL is it playing in customer i mean people money, even though the employees are heavily paid by the dept they are not bothered to check the bills what they are sending to the customer, as my land line number 26481126, they had sent a huge bill which is totally irrelevant, even though try to complain on the website , the website of the bsnl also so much corrupted and made such a way that the customer cannot lodge the complaint, , this shows how the telecom minister is working,event he Prime minister great Modiji wants to something good to society and to the people but these minister are not bothered and hence the bsnl totally sleeping with people money, as there are many pvt companies are delivering the professional excellent service to customer since bsnl being govt entity and job security they are not bothered to work as every 1 st of month they get huge, of people fed salaries, even they had sent the bill Rs1789 for my land line number where in there is no broad band, there is no calls also why the bsnl playing in people money if this continues the day is not far to close down bsnl if all people surrenders their land lines already many people millions have surrenders still they have not realized the heat, since it is govt , people fed heavy salaries they get not bothered to work even during office hours they used to be out of office or enjoy the marriage party by just sign put attendance then misuse the privilege, the govt must stop this entity, as people are fed up with this, provide me justice, or I am closing down my telephone and surrender disconnect and go to pvt entity, where is we are enjoying excellent service, in time not like this sleeping , national waste entity

  38. m.esupadam

    my landline is not working for the past one week,inspite of informing many times my phone did not get repaired.i request you to do the needful as early as possible


    sir, my landline is out of order from last week onwards, i had registered a complaint on last week but it is not yet corrected . my no is 0495 2373783 . whn i had called malaparamba exchange today the told that some times it will take upto 23 days for correction.

  40. sushmita

    My prepaid no is 9431816772. My outgoing ISD calls are barred and so i have sent SMS ACT ISD to 53733, but its saying INVALID Keyword. I am not able to speak to any customer support officer as the toll free numbers are saying only about the offers. So kindly suggest how to activate ISD Facility in my mobile?

  41. pallavi dixit

    my bsnl no 9415461813 is blocked and i want it to be activated it . on which no. shouid i complaint for this?

    • Nancy Dixon

      the problem with me, I have registered my complaint (complaint no. 1020424452) on 15th August 2014, today is 22nd August 2014 time 22:00, so far my complaint has not been addressed, and all costumer care number are fake and do not exist.
      website is does not allow you to enquire about your complaint, you can track your complaint which says, assigned to a IT PROFANATION, there is no room for your feedback, no date when complaint was resolved, for example if above complaint resolve after 15 days, still website tracker will say complaint date 15/08/2014-resolved.
      That is not fair while we paying full month bill.
      this is largest network of India yet worst services in this area.

  42. dileepan

    how to complaint to your customer care , contact number .? whenever i call 121,123, or other help line numbers , the call is not going , it is coming as *the number does not exist, please check the number * …… and the online complaint website is worser than irctc website ……

  43. surendra

    my mobile number 9448838692 and now i am in andhra pradesh , since 5days my number is not working .network signal showing full but on screen emergency calls only, if i dailed any number the following text exists( not registered on network )

  44. Anoop Singh

    Compliant of WLL No. 0771 – 2121004 is disconnect after paying Bill online 31.07.14
    payment slip no 8888675738 Amount Rs. 593 A/C No. 664826861

    Kindly connect the my WLL no.
    I have lot of try in your help line no. and 198 but no respond



    worst service for customer care
    No one responsible person in BSNL Customer Care Services is very worstMy complain no

  46. Chetan

    I purchased a BSNL rajasthan connection and came to gurgaon , it is activated by Sr Supervisier so i can see the network but service temporarily suspended. I am not able to call 1507 for verification ; is there any USSD code or some thing to activate the sim .

  47. Leg customer Care

    My mobile number 9419444631 theft by me and it used by unauthorized person please solved this problem Thanks my current contact number 09765528904

  48. Prem Kumar Singla

    Land line Phone No. 0172-2690190, was disconnected for not paying the billing amount, without any warning. Though the bill for the previous month due date still has nor expired, any way yesterday I paid all the balance amount of Rs 1163/- yesterday 11 Jul 2014 online, receipt No 888907413925, Bill No. 1013434881, SSA CHD CIRCLE PB, Please open out going call facility . THANKS
    2320, Sector-38c, Chandigarh

    NB: I have tried on toll free 1500 to talk to customer care official but after calling ten times , I suspended the idea as no one came to listen after my calls were transfered to customer care attendants , this happened just 10 minutes before.

  49. b ravi kumar

    i have recharged my mobile no:9490483268 very time cutting my amount one massage display on my mobile http://wap.54000.in/wap/cms/content/video/aina10.3gp
    i am not apply my mobile . plz. discount that web site.


    I have lost my mobile (NOKIA 2730 CLASSIC IMEI No. 352020042772212) on 27 Jun 2014 at Suratgarh market in which BSNL SIM was put and my mobile No was 7597453015. thatday only I recharged with Rs 99 /- JaiJawan Plan at around 1730 hrs, I made a call then , after that my mobile is lost. Kindly track my mobile set with the given IMEI No. and call me at 01509-270153 or same bsnl No.7597453015 as the number I saved with bsnl office suratgarh by taking a new sim of the same number on 28 Jun 2014.

Leave a Reply



Get every new post on this blog delivered to your Inbox.

Join other followers: