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BSNL Customer Care Number

April 13, 2012 | Posted in Mobile Service Providers
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Bharat Sanchar Nigam Limited, BSNL, is a premium Indian Telecom Service Provider Company. The company is listed amongst the largest and leading Public Sector Units providing complete range of Telecom Services across country. As per 2017, BSNL has launched three new prepaid promotional tariff vouchers priced at Rs 349, Rs 334 and Rs 395 offering rock bottom pricing for 3G data and talk time depending on the scheme.

For any concerns or issues with the guidelines provided by the Bharat Sanchar Nigam (BSNL) customers are free to use customer services. To inquire about the services proposed by the government firm customers can use the BSNL Toll Free Number. Refer to the BSNL Computer Support Number for further assistance.

BSNL Contact Number

  • BSNL Landline Customer Care Number: 1500, 1800-345-1500
  • BSNL WLL Customer Care Number: 1502
  • BSNL Mobile Customer Care Number: 1503
  • BSNL Broadband Customer Care Number: 1504
  • BSNL Web Conferencing Customer Care Number: 011-45092300 / 011-45092311/ 9400024365

BSNL Toll Free Number

  • BSNL Landline Toll free Number: 1800-345-1500
  • BSNL Mobile Toll free Number: 1800-180-1503
  • BSNL WLL Toll free Number: 1800 180 1502
  • BSNL Internet Toll free Number: 1957
  • BSNL Broadband Toll free Number: 1800-345-1504
  • BSNL MPLS-VPN Toll free Number: 1800-425-1957
  • BSNL Web Conferencing Toll free Number: 1800-111-233

BSNL Mobile Number Portability (MNP)

Send SMS, in following format:-
MNP <STD Code of your city> <Name>  to 0940001245

Email : mnpbsnl@bsnl.co.in, mail in the following format:-
<mobile number> <STD Code of your city> <Name>

Regional BSNL Customer Care Numbers

  • BSNL Assam Customer Care Number: 94350-24365, 1800 180 1503
  • BSNL Andhra Pradesh Customer Care Number: 94400-24365
  • BSNL Andaman & Nicobar Customer Care Number: 94340-24365
  • BSNL Bihar Customer Care Number: 9431024365 / 9431224365
  • BSNL West Bengal Customer Care Number: 94340-24365
  • BSNL Chhattisgarh Customer Care Number: 9425201234 /9425201041
  • BSNL Chennai Customer Care Number: 94440-24365
  • BSNL Goa Customer Care Number: 94220-24365
  • BSNL Gujarat Customer Care Number: 94260-24365
  • BSNL Haryana Customer Care Number: 94160-24365
  • BSNL Himachal Pradesh Customer Care Number: 94180-24365
  • BSNL Jammu & Kashmir Customer Care Number: 94190-24365
  • BSNL Karnataka Customer Care Number: 94480-24365
  • BSNL Kerala Customer Care Number: 94470-24365
  • BSNL Kolkata Customer Care Number: 94330-24365
  • BSNL Rajasthan Customer Care Number: 94140-24365
  • BSNL Punjab Customer Care Number: 94170-24365
  • BSNL Madhya Pradesh Customer Care Number: 9425024365 / 9425124365
  • BSNL Maharashtra Customer Care Number: 9422024365 / 9422124365
  • BSNL Orissa Customer Care Number: 94370-24365
  • BSNL Tamil Nadu Customer Care Number: 94430-24365 / 94440-24365
  • BSNL Uttar Pradesh (E) Customer Care Number: 94150-24365
  • BSNL Uttar Pradesh (W) Customer Care Number: 94120-24365
  • BSNL Uttarkhand Customer Care Number: 94120-24365

On December 2016, BSNL announced that it is going to avail the facility for bill payment through online digital wallet. This is going to enhance the transparency and convenience in the system.

If you face any problem with services provided by the Company, you can immediately dial BSNL Toll Free Number. Note down above mentioned BSNL Landline Customer Care Number, BSNL Mobile Number Portability, BSNL Mobile Customer Care Number, BSNL Broadband Customer Care Number and BSNL Web Conferencing Customer Care Number. The Corporate Office of BSNL is situated in New Delhi. Find below BSNL Corporate Office Contact Details. If you have any complaints regarding services and product of the company, you can write to the Corporate Office and get your problems solved.

BSNL Corporate Office Contact Details

Address: Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath,
New Delhi-110001
Contact Number: 94400-24365
Website: bsnl.co.in

Comments (792)

  1. Bipy

    very poor customer service

  2. arjun



  3. surender paul

    i want this type no 94185 68000

  4. ashok agrawal

    i have a bsnl prepaid sim of eastern u.p. but as currently i am residing in dehradun, i am having severe network problem. can i get my no. transferred to west zone

  5. bittu pandey

    mare ko no chaiye asa 9463000000,9435363738,9412345678,9411121314,9400000000

  6. shahana

    how to deactivate love meter packege for 7 days…can any one know about this ? all d week my 7rs is reduced from my balance

  7. Savithaa

    There is no such crap network and customer care service as BSNL.

  8. Vijayakumar

    my mobile no 9448907387 .my ISD line disconnected .i want reconnect my isd connection i’m trying to call customer care no reply long time waiting and disconnecting line and noresponce

  9. pradeep

    i got a new number 10-12 days before..it has validity and balance but all the calls are yet barred incoming and outgiong..the no. is 9464144915…it is even verified two times but not working yet..plz make it clear soon

  10. sandeep chaurasia

    mera landline no. 07685273045 hai jisme brodband canection liya hua hai jis din si canection liya hai us din se speed 100mbps likh kar aati hai magar yaha to 100kbps ki bhi speed nahi aati hai
    so plese halp me me bahut paresan hu aapka dipatment sun nahi raha hai

  11. Dilip Sharma

    mera Airtel no- 7869977131 he jise mene BSNL me port kar wane ke liye process ki par mere is no. ki jagah Bhopal BSNL office walo ne use 7869977321 kar ke bhej diya jisse mera no abhi tak port nhi ho paya or me Indore se hu mere pass waha ki payment slip he jisme hamara no. sahi he par me Indore me rehta hu Bhopal gaya tha mene wahi par port karaya tha or me ab bhopal is kam ke liye nhi ja saktahu.

    plz help sir…

  12. Raman

    Hi! All
    I am a senior citizen and from my experience with mobile service providers I wish to state that “AIR-TEL” doesn’t deduct any unauthorized amount from their subscribers!
    BSNL deducted such like that and shifted to AIR-TEL and now I’ve no problem

  13. NVS Mani

    Dear sir,

    I have purchased one sim 899172205348135/869 in Kerala after paying a sum of rs. 62/- wrt applucation no. 0002889 dtd 17-12-2012 and receipt no. 270153 dtd 17-12-2012.
    I was told to call on 1503 to get the sim activated after two days where I can get the mobile number also. But the same no. is not being responded and also trying to call on 09447024365 but wsustage of time.
    Now I am in Mumbai and visited BSNL office locally where also the staff denied to serve Kerala BSNL services
    Now pls suggest how I can get the Mobile number for the above mentioned sim no.
    my contact no. is 09769264222 and mail id is dangi_brc@yahoo.com


    NVS Mani


    dear sir,
    i want to port my number from vodaphone to bsnl(up-w). but i am not able to port my number.. as bsnl officer are not give me proper answer for not porting my number..
    hope my complaint will solved soon.
    mob: 9927931039

    • arjun

      To port the no from vodafone..you just type PORT from your vodafone no. and send to 1900, you wll get the confirmation mesasge, go to ur telephone exchange and gav them port ID and the same id proof and a photo, they wll give u the bsnl sim, amd it will activate withn 10 days maximum..But my suggetion is dont port to bsnl..better network is docomo, airtel and vodafone..bsnl is just a crap..and waste service…high call rates..etc..

  15. inayatullah

    mere ko bsnl ka aik naya no chahe no ayesa hona chahe 9419100624 …. 9419124621….9419100092….9419101213 …….. 9419100084

  16. sasi kumar

    why daily 100 sms can sent i want more than 100 sms pls help me

  17. K.Prabhakaran Pillai

    My Land line(080 25247799) with broad band is irregular since 12-12-2012. No B/B ADSL link throughout the day (since it appears and go off). So also the Telephone is almost dead and when it got activated, the phone produce a huge sound and go dead.
    I have registered a compliant on 13/12/12 (Ref.17656055561) and the complaint was closed as per SMS on 13/12/12 without attending the problem.
    Again I have registered a complaint on 17/12/12(Ref. 17675014782) and still await for the corrections.
    On contact over Land line numbers of the the exchange,The concerned staff skip to answer providing another officials number and the Incharge to this area is not reachable (example 9449043533)and they do not attend the unknown numbers on mobile.
    I feel this service response from the BSNL is very bad.
    Kindly arrange to regularize the service and ensure that there is no charges for the non-service period.

  18. deepak jachua

    my name deepak jachua from gurgaon haryana. my telephone was dead yesterday night. please correct my problem. this is cell number 9891722917


    my name is Akash kumar i am a bsnl user my postpaid no is 9412285991,i never use any extra service but on dated 18dec 2012 i have charged Rs 50, I have got a massage from 554351050,in the massage an unlocking code is given to me. I never ask for this type of service and immidiately i called help lines but the number was not exist. pl stop this service and give my money back.and inform me.

  20. Lucky

    Sir is der any message plan..??

  21. s s mishra

    My landline at Chattisgarh Raipur is out of order.landline no-0771-2446596.
    Plese do the needful


    sir assam c care no 9435024365 AND 9435099997 does not exit BSNL had deducted RS 112 from my account but no one is replying me for a satisfactry answer so whether refund me RS 112 or i will disconnect BSNL service and use other service.

  23. Mohini

    i lost my nokia X2 phone with BSNL no. 08901127878. Please lock my sim as soon as possible

  24. Umesh Kulkarni

    Hello, this is Umesh Kulkarni from Ambernath,Mumbai…ur customer care service is so poor…i am trying to contact u since half an hr ago..but they are diverting my all…or they r holding my call..since BSNL is service provided by our govt…then to ur not helping us…that is tooo ashamed…i want to fill a complaint against recharge…i rechareged my mobile about 3 hour ago..but my balence is showing nil..please reply me as possible as..
    My number is 9420299959.

  25. Suresh Khanna

    Dear Sir,

    My Pre paid connection No. 09413157056, It disconnect during conversation. mostly in every call. I am using it in Bani Park Jaipur Area.
    I am fad-up with dis-connectivity. Please rectify this problem at the earliest.
    Thanking you,
    Suresh Khanna

  26. Pankaj mishra


    I have taken prepaid connection on 14th dec12 no. is 9532202642 and still is not activated incoming and outgoing are bar,
    you are requested to do the needful.


  27. rajesh Kumar singh

    I am RajeshKumarSingh, from Bhilai Chhattisgarh.
    I have done an online recharge of rs 225/- for 3G Data 1250 Mbgprs pack through NetBanking on my bsnl mobile no-7587196047
    from bsnl portal site. The 225/- bal is deducted from my account but i didn’t received the recharge benefits.
    I also given a complaint to bsnl customer care but not resolving my problem.
    Mobile no- 7587196047
    email id- rrks757@rediffmail.co.in

    • indian

      Dont trust these Bas***ds and change the service provider to someone else else u wouldend up wasting lot of money due to these.they make money by cheating in this way.i had lost almost rs 3000 in this way.

  28. Srilegha Singaravelan

    Sir / Madam,

    I got the Complaint Docket Number 17538869492 on 26th Nov 2012. But, Without solving the issue the closed this Docket Number (I received the message).

    Its funny. What Can I do?

    I appriciate your earliest response

    My mobile Number
    Chennai – Tamilnadu

  29. Akhilesh kumar

    Dear sir,

    My out going is barred. plz resolved my problem my bsnl no 9451707996

  30. neetu gupta

    i have paid dues of 01412725136 yesterday online,but outgoing not started yet

  31. N.K.Bajpai

    BSNL is repeatedly charging and activating different packs such as boss ka toss, news packs, bsnl tunes without taking my consent. I m fed up. I am going to surrender my prepaid connection of bsnl, no.7376485063. It is cheating and regularly it is happening.

  32. Akshay Sawwashere

    I am Akshay Sawwashere, from pune.
    I have done an online recharge of rs 54/- for gprs pack through NetBanking on my bsnl mobile no- 9422309893
    from bsnl portal site. The 54/- bal is deducted from my account but i didn’t received the recharge benefits.
    I also given a complaint to bsnl customer care but they carelessly not replying to my calls and mails and not resolving my problem.
    Mobile no- 9422309893
    email id- arsawwashere@gmail.com

  33. Sudip Bhattacharjee

    Paid bill but out going not established

  34. Valantheen

    My number is 9444653868
    My main account has been expired since 08-12-12, I was instructed to recharge to activate my account which I did through EC but it is not activated and my account balance is as it was I could not contact the customer care, can any one answer me please?


  35. manish gupta

    dear sir i am timely paying my all bills why my out going is barred?
    mobile no 9425127306



  37. Expert in phones

    I’m having a big problem with this company
    a one month, I read the The New York Times, that India was very very far from being a country civilizado.
    now I see why.
    quantity100%, but quality 0%

  38. g ganesan

    Rs 15 has been deducted from my prepaid mobile No 9486211050 on 04.11.12(saturday afternoon) on the account of music mall subscribtion without any request for activating, the BSNL itself deducted the amount. There is no question about amount which is big or small, my question is how can the telephone companies are being deducted the money from their customers. Subsequently I have lodged the complaint at customer service centre Kovilpatti. tutiocorin district on 06.11.12. almost 34 days has passed away when I try to contact personally at customer care centre Kovilpatti regarding unauthorised deduction and for refund. but the staff care centre is replying( irresponsible)
    that refund is impossible due to not complaint within 24 hours, the customers why should suffer for deduction. I have already been given written complaint on 10.12.12 to the Incharge of Kovilpatti customer care centre. The intervention of district BSNL general manager to arrange refund is requested. if not possible then I will going to approach consumer court to get the compensation

  39. Yohannan

    I am P.P Yohannan,my land line no. is 0469-2613804. My BSNL landline connection has not been working last 10 days, i have informed the exchange (Niranam) many times. So I Kindly do need full further action please.

  40. Ramnarayan Prajapati

    Dear Sir,

    Problem: My lanline phone/no is dead from more than 1 month and this is my office landline so it’s effecting my business if it continue for more sum days I will file a case in consumer court. 

    BSNL Mobile number: 0251 2350800
    Alternate mobile no : 9773280965 / 9769035219

    Local office :- I have given a written letter at the local office here at Kalyan but still the no response from them.

    Call Center: I am able to connect with Call Center – There is no response from Call center , I had tried 100 times to get connected with Call center – No ONE ANSWERS, it keeps repeating messages same content > to listen to Hindi pree 2 and English Press 3 and sum time the phone cum busy and the other time rings but no one pick my call. I thought BSNL is the best service in India but now I have to change my perception.

    Please look into the matter.

    Ramnarayan Prajapati 

  41. George

    HI frds,
    Thz s george.realy im fedup with service ..no response from customer care ..they r diverting me to ofice ..they diverting me to call centre..its a govermnet leading cmpany ..relay horible..wile the connection.they are cuming and geting money from us..after that ..no response..i ddit open my home for past 7months..but bill is charged for 3 months that im not used..im asking wavier …for that period for that they frusatating us …


    i have taken a new no 8764252585 a call come for verification they say u r giving wrong address my voter id is of lucknow i am currently living in jaipur when they ask for address then i give the address which is written in my voter id so i want to know which address i have to tell when call for verification come . to the retailer i have also given the address of my friend who belongs to ALAWAR (RAJASTHAN)

  43. Gaurav

    BSNL Broadband – Initial and other Charges

    Installation charges**: Rs 250 (If modem taken from BSNL/ Self arranged)
    Security Deposit of Modem (refundable)**: Rs 500 (if applicable)
    Advance Monthly Rental for Modem: According to type of Modem (As applicable)
    Security Deposit for BB: One month charges as per Plan (or as applicable)
    Advance Monthly Rental for BB: As per billing cycle (one Month /two months)
    Shifting Charges: Nil
    Change of Plan Charges: Nil

  44. Jeyanthini P.

    One of the worst Providers I’ve ever encountered (if not THE worst). The Internet connection crashes once every 5minutes and the Customer Care just don’t seem to give a damn! I’ve tried calling the customer care (1504) for about 3hours straight and even tried to call the Chennai head office (044-2858-9221) no one picks up the phone!!!

  45. Suneel

    Hi ,

    First Time i contacted BSNL Customer Care. I got very Good Response but only thing is connecting to Customer care will takes a Long time.

  46. Surya Mahadeva

    Dear Sir,

    Problem: SMS messages are not going, from last 2 days.

    BSNL Mobile number: 9493183145
    Hand Set – Nokia Asha 311

    Call Center: I am able to connect with Call Center – There is no response from Call center , I had tried 100 times to get connected with Call center – No ONE ANSWERS, it keeps repeating messages same content > to listen to English Press 3.

  47. Akhil

    I’m akhil mohan from mayyanad, kollam district, Kerala. i have taken a connection of BSNL EVDO of 750 postpaid plan. But i don’t get proper signal or speed (1 or 2 signal with 10 to 15 kbps). I’m residing within 1 km radius from tower in the exchange. mostly i don’t get signal. i have contacted to Mayyanad BSNL exchange before taking the connection and they told me many customers r using EVDO in mayyanad and mayyanad town has its equipment. Actually there is no any EVDO providing equipments in their town and we are getting the signal the Pallimukku or Kottiyam that is 6km far away by road. I can assure that minimum 20 connections would be taken with in 6 months if EVDO available in mayyanad. So i kindly request you sir to take neccessary action.


    Dear Sir,
    I regret to inform you that last 4 to 5 months, I am not getting my Land & Mobile Phone Bills. But I am receiving your SMS that the Bills are already dispatched. My land Ph.No. 033-2633-1322 and Mobile No. 9433027322. Whenever, I am getting the Duplicate Bill for payment but there is no BAR CODE in the Bills. That’s why , I could not able to make the payment.
    Kindly arrange to send my both the Bills at my residence address.
    Please also sent me the reply to my E-MAIL ADDRESS, which is given above.

    Thanks & Regards,

    HRIDAY MONDAL 30-11-12

  49. M.L.SHARMA

    Respected Sir,
    My landline number -0120-2484799. The telephone is totally dead.
    I have applied for Broadband Plan 850 Rupees Per month.After some time BSNL employees comes at my home and fixed the Landline phone without Internet connection.
    They fixed the the landline phone on 19 November,2012 and says internet connectivity will be provide you tomorrow.After one day my phone is totally dead & No one is not come for Internet connetion.Now 10days past,my phone is dead & without internet connection.
    Please reply on my email aajay1976@gmail.com

  50. girish pundir

    MERA NAAM GIRISH PUNDIR HAI mera BSNL No 9410504368 hai jo kho gaya pls meri SIM lock karne ki kripa karain pls reply on my mail girishpundeer@gmail.com.

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