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Loop Mobile Customer Care Number

April 13, 2012 | Posted in Mobile Service Providers
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Loop Mobile Customer Care Number and Toll Free Number let you contact Loop Mobile Customer Care. Loop Mobile is a renowned company offering Telecommunications Service to customers in India. The organization commenced its operations in the year of 1995 as BPL Mobile. Following to the change of shareholding in 2005, the Khaitan Holdings Group took management control of the organization. In the year of 2009, the brand name was modified from BPL Mobile to Loop Mobile. It gives  customers both Pre-Paid and Postpaid GSM Services in Assam, Kolkata, North East, Mumbai, Madhya Pradesh, Haryana, Orissa, Punjab and Rajasthan. This could be possible only after getting a license to work across 21 telecom circles by the Department of Telecommunications. The company today has a wide spread presence with several Loop Mobile Stores and dealership network. If customers have any queries regarding services of Loop Cellular, they can contact the Customer Care Team for getting instant help. We have mentioned below Loop Mobile Customer Care Number.

Loop Mobile Contact Number

Loop Mobile Toll Free Number for Complaint/Request: 198
Loop Mobile Toll Free Number: 800 (for loop users)
Loop Mobile Customer Care Number:
 98210-99800 (From Landline)

In Mumbai, Loop Mobile has accomplished over 16 years of service. These days it has over 3 million satisfied and content members. Loop Mobile has continually met and overtaken TRAI (Telecom Regulatory Authority of India) benchmarks. It has recently been selected in 2011 ET Telecom Awards in Customer Experience Improvement Classification for Service Assurance and Network Obstacle projects. Being the nation’s most well-known Telecommunications Company, it is the first operator in the nation to offer services like MMS, GPRS, Caller Tunes and Missed Call alert etc. The Loop Mobile Head Office is located in the city of Mumbai. If you want to contact the Head Office, find below Loop Mobile Head Office and Corporate Office Contact Details.

Loop Mobile Head Office Contact Details

Address: ‘B’ Wing, 4th floor, Eureka Towers, Mindspace, Link Rd., Malad (West),
Mumbai – 400064
Contact Number: 022 – 28440800, Extn: 3099
Fax: 022-24310331

Loop Mobile For further information Emails

Marketing Email: marketing@loopcellular.com
Business/Distributor/Retailer queries Email: business@loopcellular.com
Customer Care Email: customercare@loopcellular.com (all circles except Mumbai), mobile.assist@loopmobile.in (Mumbai circle)
Investor relations Email: investor-relations@loopcellular.com

Loop Mobile Corporate Office Contact Details

Address: Loop Telecom Limited, 127, Manmala Tank Road, Taikalwadi, Mahim (W),
Mumbai – 400016

Loop Cellular has released Loop Cellular Videos, Loop Cellular Mail, Loop Cellular M-News, Reply-All, Multimedia Messaging Service (MMS), Mobile Karaoke and Live Trading and more. It totally changed the market further by establishing Epaid – a new line of services and combining the benefits of prepaid and postpaid services. Loop Cellular is satisfied to declare a 3-year long organization with Mumbai Indians as the ‘Official Cellular Network’. This organization firms the Mumbai relationship for Loop Cellular, developing and satisfaction and appreciation amongst its members.

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  9. Surat tamatta

    Dear Sir,

    I have applied for MNP REQUEST from LOOP MOBILE to OTHER NETWORK. I
    we have Portout Vodafone but not Transfer what process team Please this No. I want …
    We are face problem last 3 manths , Request to you please help & clear all issue .
    this no. Is Very Most Urgent Please Help to you me,,,,
    Thanks Please any for Information Regard please call me……… my Mobile No. 9820351701
    Surat Tamata
    Loop #9664666635

  10. Rajesh Shah


    This is Rajesh Shah – I agree with all the above Opinion for Loop Mobile

    This is bloody a fraud company . We had used Loop for 15 Years , I had paid a Deposit of Rs. 2000/- in 2001-02 when we ported out to Airtel, They have confirmed that the Deposit refund will be received in 24 working days at the billing address. Up till now I have not received my Refund

    This is bloody CHOR COMPANY even Airtel is also like this , If they have taken over Loop Mobile co then why are they not refunding our Deposit amount

    I had sent several mails even one to their Senior Most person Mr. H K Kapoor, even he has not replied


    • sandeep mehta

      can u pls call me on 9619922325 or send me a msg on the same even i am in the same boat as urs. let us unite and fight with the company

    • RC Advani

      Dear Mr. Rajesh

      Iam facing the same issue as you. Have tried calling them several times – call was received and disconnected. Furture inspite of several emails which remain un-acknowledged/ replied to till date,the fate of my amount of deposit refund (Rs.4000) is still hanging.

      I would appreciate if you can contact me on what action you are taking/planning, so I can join you for the same.

      Best Regards


    LOOP MOBILE IS PATHETICALLY USELESS.. i am trying to reach the customer care no, (#24371777) this is the 7th time i have called and the call gets disconnected after a halt of 10-15 mins. I am changing the service provider today itself…



    LOOP MOB#8082442970

  12. geeta toley

    I am a loop mobile customer since last 15 years, and now finding myself in soup as suddenly the network is dead!!! Even before we get ported to other network service! What do I do?

  13. Dilip Pawar

    I am a loop mobile customer since last 15 years,I was told by the customer care services that the loop co, will take care of transfer of my mob no. to airtel or other services on closer of loop services (in Nov 2014). it is learned that the services are going to discontiue on 12th Nov 2014, it is the duty of loop to intimate the customer before time ,what they should do? they themself have been worried about their jobs more then what customer should do?. What more should we expect from capitalist ? they just want money and forget the faith of customer.Try making call to their customer services which they charge you 50 paisa for 3 minutes,you shall never get online for one hour,here too they want to make money.

  14. shiv

    I am a BPL/Loopmobile customer for over 18 years and has been dissatisfied with the recent services and wanted to switch over to another service provider. To my surprise i learnt that my request was not attended and LOOP was not willing to the transfer. On my telephonic call to my relationship manager Mr Rajeev Mob. 9870899951 last week in June 2014, he agreed to transfer and said port would be communicated to AIRTEL. Whilst this was in process, suddenly on 5th July the services on my mob were disconnected saying call customer care. Now the Relationship manager Rajeev says you have to submit KYC details. When the services are under transfer why disconnect my mob use for want of KYC now. There is no coordination between Customer Care and Technical team. I think LOOP is in a LOOP and losing customers will continue with such services.

  15. Hari Narayanan

    Complaints not attended seriously by Loop Mobile. Only phone transfers & music.Fed up of customer care executives not able to solve problems.Have to improve service to win customer confidence. OldLoop user. Should have prompt and easy procedures for switching over from post paid to pre paid and vice versa. The same should be available online by which the customer with the click of a mouse should be able to migrate from post paid to pre paid and vice versa. Others customers would be compelled to migrate to other operators

  16. komal dobariya

    Hopeless, bakvaas service…pathetic network…not recommended at all.
    man karta tod k fak du loop k card ko faltuuu
    jiske pass bhi loop card he plz change it

  17. praful

    my bill plan have been changed in middle of month so my bill amount is double now i am trying from last so many days to contact customer care number but i can,t get connect with it is disconnected before i can hear there voice i personaly visited to loop store but still my plan as not reversed even i am thinking to change operator

  18. MM

    Hopeless service…pathetic network…not recommended at all.

  19. loop user

    i have just call loop center, i told him i have bought a simcard from chakala… he told we are not seeing that area and hang the phone… very very bad services

  20. Sanmyak

    Such a worst service provider i haven’t seen in my life like loop mobile if you are capable to provide service to your customer then shut the company. third class customer care, technical department and sells team who never bother whether their client were facing problem or not

  21. neelam

    very bad service from customer care

  22. Tejas Shah

    What is loop??
    SIM cards?

  23. vivek virdi

    For scheme activation u guys keep calling but wen we need the service u guys disappear ,sry but u shud keep records of wen ur customer needs to be called……service is fyn till date.

  24. Amit Sarang

    Loop is having very bad customer service last 3 hr trying to block the card but they are saying that I have to call them my post paid number which is ridiculous since that no is stolen and height is that Your customer service executive Mr. Nilesh on 198 is saying that If Loop Mobile service is bad then how phone got stolen this very bad after using Loop mobile for 12 years it is just very bad experience. I am thinking of changing the network operator.

  25. Amit Sarang

    This very wrong rule of loop mobile that they are charging 50paise for three min. for blocking the number which is postpaid number and it is stolen . It is very disturbing on part of Loop mobile whose say’s they are the best service in Mumbai. while they are displaying on their web site that they have toll free no. 800 but they charge 50 paise as per the information given by customer service exicutive

  26. loop user

    hum to satysfide ho gaye …. hamne DND main number dala aur hamare sab company calls band ho gaye.

  27. Nareshbhai

    Complaints not attended seriously, only phone transfers & music & then engage tone.Fed up to get customer care executive to solve problems.Have improve service to win customer confidence. Loop user

  28. manoj kandu

    bhool ke bhi loop mobile ki baat mat karna,sada hua network aur sadi hui service,

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